Netatmo Forum

hi

i did that on the 28 of february but until now i did not get any answer. could you please kick them into my support case?

NETATMO - Ticket 2626381

in summer i do not need the valves. if you know what i mean


thx tom

hi, on one of my valves the black inlay which presses the radiator to off if temperature is reached, is missing (it is lost). do you offer a spare part for it?


thank you tom

ok, thx for the info, i´ll give feedback as soon as it appears again. hopefully not

hi had the same problem yesterday. kids-room was ultra-hot, although it was set to 19 degrees Celsius. today i read the open window feature may help, i activated it today. will let you know if that helps.

thx tom

found out, i had to reset the cam and then i had to choose the other house. thank you tom

ahh, just found out that each presence has it´s own home!!!! how do i remove one presence (the wrong home) and put it into the correct home? thx tom

could it be possible that each presence has it´s own home??? if so, how can i put both cams in one home? thx tom

i only rename the name of my home (in the energy-app) and then suddenly the second presence cam name also changes. vice verso if i change the name of that cam also my home name in the energy app changes.

thx tom

no one?