Search found 71 matches

by kthemall
05 Feb 2020, 13:49
Forum: General questions
Topic: valve spare part
Replies: 4
Views: 335

Re: valve spare part

hi

i did that on the 28 of february but until now i did not get any answer. could you please kick them into my support case?

NETATMO - Ticket 2626381

in summer i do not need the valves. if you know what i mean


thx tom
by kthemall
28 Jan 2020, 14:43
Forum: General questions
Topic: valve spare part
Replies: 4
Views: 335

Re: valve spare part

IMG_20200128_142210.JPG
IMG_20200128_142210.JPG (123.55 KiB) Viewed 334 times
by kthemall
28 Jan 2020, 14:42
Forum: General questions
Topic: valve spare part
Replies: 4
Views: 335

valve spare part

hi, on one of my valves the black inlay which presses the radiator to off if temperature is reached, is missing (it is lost). do you offer a spare part for it?


thank you tom
by kthemall
24 Jan 2020, 13:16
Forum: General questions
Topic: Valve temperature stuck
Replies: 92
Views: 8041

Re: Valve temperature stuck

ok, thx for the info, i´ll give feedback as soon as it appears again. hopefully not :-)
by kthemall
24 Jan 2020, 11:24
Forum: General questions
Topic: Valve temperature stuck
Replies: 92
Views: 8041

Re: Valve temperature stuck

hi had the same problem yesterday. kids-room was ultra-hot, although it was set to 19 degrees Celsius. today i read the open window feature may help, i activated it today. will let you know if that helps.

thx tom
by kthemall
18 Sep 2019, 08:25
Forum: General questions
Topic: presence names and conflicts with radiator valves
Replies: 6
Views: 372

Re: presence names and conflicts with radiator valves

found out, i had to reset the cam and then i had to choose the other house. thank you tom
by kthemall
17 Sep 2019, 12:59
Forum: General questions
Topic: presence names and conflicts with radiator valves
Replies: 6
Views: 372

Re: presence names and conflicts with radiator valves

ahh, just found out that each presence has it´s own home!!!! how do i remove one presence (the wrong home) and put it into the correct home? thx tom
by kthemall
17 Sep 2019, 12:50
Forum: General questions
Topic: presence names and conflicts with radiator valves
Replies: 6
Views: 372

Re: presence names and conflicts with radiator valves

could it be possible that each presence has it´s own home??? if so, how can i put both cams in one home? thx tom
by kthemall
17 Sep 2019, 12:44
Forum: General questions
Topic: presence names and conflicts with radiator valves
Replies: 6
Views: 372

Re: presence names and conflicts with radiator valves

i only rename the name of my home (in the energy-app) and then suddenly the second presence cam name also changes. vice verso if i change the name of that cam also my home name in the energy app changes.

thx tom

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