Search found 20 matches

by ChuckstarUK
05 Sep 2019, 19:58
Forum: General questions
Topic: HomeKit not streaming live
Replies: 0
Views: 458

HomeKit not streaming live

Any help please... just enabled HomeKit for my Welcome cameras. I have a HomePod and 4K AppleTv as Home Hubs. However, I cannot live stream either camera over HomeKit, never connects when outside the home. All ok while on the same network. Have reset both HomePod and 4k Apple TV and rebooted the cam...
by ChuckstarUK
17 Jul 2019, 11:35
Forum: iOS
Topic: no longer access to the settings, countless messages
Replies: 2
Views: 257

Re: no longer access to the settings, countless messages

I’m not entirely sure this has been fixed...
by ChuckstarUK
16 Jul 2019, 19:04
Forum: General questions
Topic: New beta testing program
Replies: 15
Views: 2080

Re: New beta testing program

Hi

I have posted In The Beta forum now. However I cannot find any instructions for leaving.
by ChuckstarUK
16 Jul 2019, 18:35
Forum: General questions
Topic: New beta testing program
Replies: 15
Views: 2080

Re: New beta testing program

Hi

How do I report an issue correctly with Beta firmware?

I’ve just been updated and I am constantly getting Motion alerts to my phone even though I have this disabled in the app?

Is there a way to opt out of the Beta programme and go back to stable firmware releases please?
by ChuckstarUK
10 May 2019, 12:12
Forum: General questions
Topic: Firmware updates update
Replies: 3
Views: 966

Re: Firmware updates update

Hmmm...

Both my cameras are now on v275... maybe I'm part of the Beta programme?
by ChuckstarUK
08 May 2019, 15:09
Forum: Home automation
Topic: Away Mode for Thermostat for HomeKit
Replies: 0
Views: 370

Away Mode for Thermostat for HomeKit

Please could you consider adding the capability to set the Thermostat’s “Away Mode” in HomeKit, so that it can be included in Scenes. Currently you can only set the heating on and off and set the temperature.
by ChuckstarUK
08 May 2019, 15:06
Forum: General questions
Topic: Firmware updates update
Replies: 3
Views: 966

Firmware updates update

Could you update the Firmware Updates with details on what the recent Welcome camera firmware update fixed, introduced or broke? Thanks
by ChuckstarUK
08 May 2019, 11:33
Forum: General questions
Topic: Away mode for HomeKit
Replies: 3
Views: 410

Away mode for HomeKit

Please could you consider adding the capability to set the Thermostat’s “Away Mode” in HomeKit, so that it can be included in Scenes. Currently you can only set the heating on and off and set the temperature.
by ChuckstarUK
23 Jan 2019, 00:18
Forum: General questions
Topic: Additional User Accounts not with Admin priveleges
Replies: 0
Views: 225

Additional User Accounts not with Admin priveleges

Are there plans to allow additional users to be given permission to certain devices rather than giving them complete Admin access? This really seems like a fundamentally basic capability, to have an Admin account and underneath that User accounts. Seems very rudimentary to give everyone Admin access.
by ChuckstarUK
24 Aug 2017, 23:06
Forum: General questions
Topic: New App update breaks Home app integration
Replies: 7
Views: 444

Re: New App update breaks Home app integration

I have had to remove the device and reinstall it. Did you even test this update? This is supppsed to be a consumer app and should not break like this with an app update.

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