Search found 31 matches

by fmarzocca
22 Dec 2018, 10:25
Forum: General questions
Topic: Problem with the server?
Replies: 7
Views: 429

Re: Problem with the server?

Yes, I confirm many problems since yesterday here too. I hope it doesn't last for all the holidays.

REQUEST to NetAtmo: please provide a site to check for servers availability/failures.
by fmarzocca
17 Dec 2018, 11:08
Forum: General questions
Topic: cross domain outage?
Replies: 15
Views: 759

Re: cross domain outage?

noyfb wrote:Same here.
Does Netatmo not have a "System Status" webpage that communicates outages?
Seems like an easy thing to provide.
It seems easy to me too, and many users requested it, but Netatmo are lazy boys...
by fmarzocca
17 Dec 2018, 11:07
Forum: General questions
Topic: cross domain outage?
Replies: 15
Views: 759

Re: cross domain outage?

This happened several times this year
by fmarzocca
16 Dec 2018, 10:31
Forum: Feature requests
Topic: Feature request: Reboot Button
Replies: 14
Views: 1454

Re: Feature request: Reboot Button

+1 I need this!
by fmarzocca
25 Nov 2018, 12:09
Forum: General questions
Topic: How to replace a defective relay/thermostat?
Replies: 6
Views: 488

Re: How to replace a defective relay/thermostat?

pawelf1 wrote:you go into manage my home and there is a "this room is handled by relay" and there are 3 dots, click and delete
Hi pawelf1,

but deleting the relay (to install a new one) will also delete all settings/programming data?

I would like to keep them.
by fmarzocca
22 Nov 2018, 19:28
Forum: General questions
Topic: How to replace a defective relay/thermostat?
Replies: 6
Views: 488

Re: How to replace a defective relay/thermostat?

Can I just replace the thermostat, without changing the relay? Just unplug the old one e plug in the new?
by fmarzocca
19 Nov 2018, 14:03
Forum: General questions
Topic: How to replace a defective relay/thermostat?
Replies: 6
Views: 488

Re: How to replace a defective relay/thermostat?

Hi,

thank you for answering, but I looked everywhere and can't find "this room is handled by relay" into home management....
by fmarzocca
15 Nov 2018, 21:25
Forum: General questions
Topic: How to replace a defective relay/thermostat?
Replies: 6
Views: 488

How to replace a defective relay/thermostat?

Hi,

I have bought a new relay/thermostat as I need to send mine to repair. How do I replace the new devices into my account my.netatmo.com? I can't see any function for this nor to remove existing relay.

Fabio
by fmarzocca
20 Feb 2018, 14:00
Forum: General questions
Topic: Android App bug after latest update
Replies: 2
Views: 192

Re: Android App bug after latest update

I was able to temporary fix this by removing/reinstall the application, but now the bug is happening again and I can't fix it with the uninstall/install anymore. In the Android App I am able to ply only the audio, no video is showing. If I download the video into the device, it plays fine, but not f...

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