Search found 20 matches

by chronicrebellion
30 Mar 2017, 21:53
Forum: General questions
Topic: Presence no live or recorded (do get notifications)
Replies: 37
Views: 1848

Re: Presence no live or recorded (do get notifications)

Nivas wrote:Hi Guys,

I have 2 camera's.
One is working fine, the other one is having the same symptoms like above....

Hope the Netatmo guys have a descent fix for this problem
Did you try turning that one off and on again?

Literally the only thing you can do other than wait.
by chronicrebellion
29 Mar 2017, 13:58
Forum: General questions
Topic: Presence no live or recorded (do get notifications)
Replies: 37
Views: 1848

Re: Presence no live or recorded (do get notifications)

When I contacted NetatmoSupport on Twitter yesterday they said there were no network issues on their end.

I rebooted my cameras last night and everything seems to still be working.
by chronicrebellion
28 Mar 2017, 16:27
Forum: General questions
Topic: Presence no live or recorded (do get notifications)
Replies: 37
Views: 1848

Re: Presence no live or recorded (do get notifications)

This happened to me as well last week on both my cameras.

And now its happening again - started yesterday 3/27.

I power cycled both and one was able to view video

now both cameras are unable to play any video again.

I am still getting notifications.

anyone else having this happen again?
by chronicrebellion
27 Dec 2016, 20:30
Forum: General questions
Topic: Presence Thinks It's Joining My Network; It's Not
Replies: 3
Views: 323

Re: Presence Thinks It's Joining My Network; It's Not

You can use the card with the QR code to reset the camera if its running.

You'll need to put it close to the camera lens and move it back slowly till it recognizes it and the lights will start flashing.
by chronicrebellion
23 Dec 2016, 13:58
Forum: General questions
Topic: FTP setup offers non-sensical errors
Replies: 3
Views: 349

Re: FTP setup offers non-sensical errors

I'm using my Presence cameras with a Synology NAS. The FTP server setting in the app is pointing to the local IP for my NAS and everything is working fine. Have you tried using regular ftp client (since you mentioned using sftp) to access your local ftp servers or even a ftp client on your phone? Th...
by chronicrebellion
12 Dec 2016, 17:14
Forum: General questions
Topic: FTP Upload Error
Replies: 4
Views: 302

Re: FTP Upload Error

I also use a synology. I had an issue the other day with uploading and it was actually on my end. for some reason I updated my router firmware and the synology was not allowing the user to login on the ftp server. have you tried using an ftp client or telnet to port 21 of your synology to make sure ...
by chronicrebellion
11 Dec 2016, 17:44
Forum: General questions
Topic: Missed events
Replies: 32
Views: 1285

Re: Missed events

no missed events since the firmware update as well!
by chronicrebellion
08 Dec 2016, 16:02
Forum: General questions
Topic: Precence FW
Replies: 30
Views: 1810

Re: Precence FW

One of my cameras updated today!

New firmware is out!

Hopefully it doesn't miss any events now.
by chronicrebellion
07 Dec 2016, 15:44
Forum: General questions
Topic: Installed Presence Saturday. Had 2 disconnects so far
Replies: 62
Views: 3104

Re: Installed Presence Saturday. Had 2 disconnects so far

I've had disconnects on the same camera 2 days in a row but at different times (10:55pm and 5:26am). This camera has the best connection (full bars in app) than my front door camera. I'm currently using eero for my home and those disconnects do not correspond to any network outage. (if there was an ...
by chronicrebellion
05 Dec 2016, 22:46
Forum: General questions
Topic: Missed events
Replies: 32
Views: 1285

Re: Missed events

i left for work as i usually do - out the backdoor and down the some stairs. this morning the Presence at the backdoor did correctly notify me. i come home from work and go up the same stairs and into the same door... and NO notification. also my front Presence camera missed the postal worker delive...

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