Search found 14 matches

by Netti
15 Apr 2018, 19:18
Forum: General questions
Topic: Storage max
Replies: 4
Views: 419

Re: Storage max

I installed the card last year in March and it is still recording new videos. There are videos longer than 5 minutes.
by Netti
12 Apr 2018, 15:20
Forum: General questions
Topic: Storage max
Replies: 4
Views: 419

Re: Storage max

128GB is also working. Just as an Information ;)
by Netti
08 Dec 2017, 18:45
Forum: General questions
Topic: How to contact the eshop ? Off topic
Replies: 2
Views: 146

Re: How to contact the eshop ? Off topic

Thank you jofre

Problem solved
by Netti
08 Dec 2017, 17:12
Forum: General questions
Topic: How to contact the eshop ? Off topic
Replies: 2
Views: 146

How to contact the eshop ? Off topic

Hallo together

How can I contact the eshop ? No phone number on the eshop page.

Bought and paid two Presence Cameras and received a rain gauge for the weather station !

Thanks for the help in advance.

Greetings

Netti
by Netti
27 Jan 2017, 17:42
Forum: General questions
Topic: No more video display in app (ios) and web client
Replies: 34
Views: 1793

Re: No more video display in app (ios) and web client

Hi Jofre, on the 17.1.17 I received an answer from your colleague Adrian. He told me everything looks fine. Camera has connection and if there are still any problems ? My problem is, the camera has connection to you, but still a black screen, no new records since the 13.1.17, but I can view old reco...
by Netti
23 Jan 2017, 17:20
Forum: General questions
Topic: No more video display in app (ios) and web client
Replies: 34
Views: 1793

Re: No more video display in app (ios) and web client

Again a couple of days later. Still no answer from the support ! Maybe you should spent more time in support for your sold products. Going to return my camera or light or whatever it should be, when I'm back home. Maybe an implementation of a remotely reboot would be a solution for all the customers...
by Netti
20 Jan 2017, 05:13
Forum: General questions
Topic: Restart via App (scheduled)
Replies: 3
Views: 411

Re: Restart via App (scheduled)

Maybe an implementation of a remotely reboot would be a solution for all the customers with the black screen problem ?

So they can restart the camera when they're away from home !

Maybe a quick solution is better than no solution !!!
by Netti
20 Jan 2017, 05:05
Forum: General questions
Topic: OneDrive support for Netatmo Presence
Replies: 8
Views: 728

Re: OneDrive support for Netatmo Presence

Any news about an integration of One Drive?
by Netti
20 Jan 2017, 05:01
Forum: General questions
Topic: No more video display in app (ios) and web client
Replies: 34
Views: 1793

Re: No more video display in app (ios) and web client

Camera app shows a black screen and no live feed since last week Friday . Support suggestions a Speedtest - 200down/200up all other connected things are working without any problems. No solution yet and nothing heard from support again. A software, firmware or a hardware problem ? Or do the customer...

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