Search found 6 matches

by Garlandjon
27 Dec 2016, 19:53
Forum: General questions
Topic: Installed Presence Saturday. Had 2 disconnects so far
Replies: 62
Views: 3095

Re: Installed Presence Saturday. Had 2 disconnects so far

Friday 23rd was the last time mine has disconnected.
by Garlandjon
10 Dec 2016, 16:02
Forum: General questions
Topic: Installed Presence Saturday. Had 2 disconnects so far
Replies: 62
Views: 3095

Re: Installed Presence Saturday. Had 2 disconnects so far

Still getting disconnects but it seems to sort itself out on the new firmware after a minute or so which is better (82)
by Garlandjon
09 Dec 2016, 12:04
Forum: General questions
Topic: App WI-FI error during install
Replies: 16
Views: 917

Re: App WI-FI error during install

Yeah I had the same issue. I had to use my iPad in the end to set it up.
by Garlandjon
07 Dec 2016, 15:49
Forum: General questions
Topic: Installed Presence Saturday. Had 2 disconnects so far
Replies: 62
Views: 3095

Re: Installed Presence Saturday. Had 2 disconnects so far

Well at least i'm not the only one having issues and hopefully it's fixable. Had another disconnect as well last night. It seems it can't sort itself out either without me power cycling it which isn't ideal say if i'm out of the house.
by Garlandjon
06 Dec 2016, 19:09
Forum: General questions
Topic: Installed Presence Saturday. Had 2 disconnects so far
Replies: 62
Views: 3095

Re: Installed Presence Saturday. Had 2 disconnects so far

BT Smart hub. It's been connected for over 36 hours in one go. Just a couple of random disconnects. Netatmo Thermostat is connected and hasn't had any problems as far as I can tell (further away)
by Garlandjon
05 Dec 2016, 23:18
Forum: General questions
Topic: Installed Presence Saturday. Had 2 disconnects so far
Replies: 62
Views: 3095

Installed Presence Saturday. Had 2 disconnects so far

Hi,

Just wanted to post feedback and hope that this is a known issue. Had the camera disconnect twice in the last 72hrs for no apparent reason. It's located close to my router and the wifi hasn't gone down. Had to turn it off at the mains and back on to fix.

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