If you have a router that combines the 2.4GHz and 5GHz frequencies you may want to separate them out and rename the SSID for each frequency.
Netatmo only connects on 2.4GHz and I discovered recently that on on a Sky router that this caused disconnection problems when the frequencies were combined.
Search found 14 matches
- 07 Apr 2018, 16:53
- Forum: General questions
- Topic: Presence disconnects and reconnects continuously
- Replies: 94
- Views: 10503
- 08 Mar 2018, 15:09
- Forum: General questions
- Topic: camera picture won't playback correct
- Replies: 5
- Views: 618
Re: camera picture won't playback correct
I had a similar problem, only worse. The sd card was the problem. You can either try a different sd card or you may find that just playing around by taking the existing sd card in and out and making sure it is firmly positioned helps. Turn off the power to the camera before reinserting the card. If ...
- 06 Aug 2017, 21:35
- Forum: General questions
- Topic: Detection is not working
- Replies: 17
- Views: 1721
Re: Detection is not working
Not working for me either in the UK
- 05 Aug 2017, 11:00
- Forum: General questions
- Topic: Notifications extremely delayed
- Replies: 24
- Views: 2319
Re: Notifications extremely delayed
I have the same problem, in fact I don't seem to be getting notifications at all even though the camera is working and Live View works fine.
- 05 Jul 2017, 15:34
- Forum: General questions
- Topic: Wifi Signal Range
- Replies: 1
- Views: 332
Wifi Signal Range
It seems to me that Presence cameras do not have good wifi signal range. In desperation I have installed a Devolo wireless repeater within 3 metres of my camera and all my problems have been solved. Playback is much better and it doesn't go offline. It still shows only 3 bars out of 4 for the wirele...
- 27 May 2017, 12:05
- Forum: General questions
- Topic: Camera stopped working after firmware 95
- Replies: 9
- Views: 928
Re: Camera stopped working after firmware 95
My camera keeps disconnecting since the new firmware update. I have restarted it, rebooted the router and still it keeps disconnecting every few hours.
It was generally fine with the previous firmware, just the odd disconnection now and again.
It was generally fine with the previous firmware, just the odd disconnection now and again.
- 23 Mar 2017, 16:54
- Forum: General questions
- Topic: FTP Storage
- Replies: 7
- Views: 965
Re: FTP Storage
Well I am still struggling with this. Netatmo have been unable to resolve the issue and I have also spoken to Asus who provide my router. When I try to save my videos via FTP I still get this message 230 Login successful. 257 "/" 550 Failed to change directory. 550 Permission denied (restr...
- 20 Feb 2017, 12:01
- Forum: General questions
- Topic: Change SD Card
- Replies: 109
- Views: 11657
Re: Change SD Card
Since I installed a fast 32gb card my camera has improved dramatically.
I used a Samsung 32GB PRO MicroSDHC Class10 UHS-I.
I do find though that the wifi range of the camera is a bit limited and unless it has a good signal playback can stutter.
I used a Samsung 32GB PRO MicroSDHC Class10 UHS-I.
I do find though that the wifi range of the camera is a bit limited and unless it has a good signal playback can stutter.
- 20 Feb 2017, 11:51
- Forum: General questions
- Topic: Have Had Enough of This!
- Replies: 10
- Views: 1616
Re: Have Had Enough of This!
I have to say I haven't had any recognition issues apart from a deer occasionally recognised as a person, but this is quite understandable.
- 09 Feb 2017, 17:55
- Forum: General questions
- Topic: Installed Presence Saturday. Had 2 disconnects so far
- Replies: 62
- Views: 4894
Re: Installed Presence Saturday. Had 2 disconnects so far
My disconnections have ceased since firmware v87 was installed