Search found 79 matches

by jueti
12 Aug 2017, 13:45
Forum: General questions
Topic: Defective Presence - detached glass cover of lens
Replies: 2
Views: 152

Re: Defective Presence - detached glass cover of lens

I should add this is not my first unit of Presence - the other is working fine since last year, at least mechanically.

(let's get not confused by the various software issues everyone enjoys with the cam)
by jueti
12 Aug 2017, 13:43
Forum: General questions
Topic: Defective Presence - detached glass cover of lens
Replies: 2
Views: 152

Defective Presence - detached glass cover of lens

Hi, another quality issue with Presence camera. Wanted to install the unit today, unpacked it from the brown overpack and white carton box which look absolutely fine, no damages visible. Opening the carton box and looking inside immediately the detached glass cover of the lens becomes visible at it ...
by jueti
19 Mar 2017, 18:32
Forum: General questions
Topic: How to empty the camera buffer of Presence ?
Replies: 1
Views: 379

How to empty the camera buffer of Presence ?

It has been reported here in various cases that stop of recording or other issues of the Presence camera were linked to an overflow of the integrated buffer memory. Some users have reported once they got help from Netatmo support their staff could access the users camera and empty the buffer memory,...
by jueti
19 Feb 2017, 23:31
Forum: General questions
Topic: Change SD Card
Replies: 109
Views: 7772

Re: Change SD Card

"No issues, but I haven't checked to see whether it is using the full 64 GB capacity or limiting itself to 32GB only."

Now, what is the result ?
by jueti
19 Feb 2017, 23:23
Forum: General questions
Topic: Feature Request: Floodlight simultaneously on all cams
Replies: 4
Views: 308

Re: Feature Request: Floodlight simultaneously on all cams

+1 on a button in the app that switches on "ALL cameras floodlight" in case you might want to have a good sight around your house.
by jueti
16 Feb 2017, 00:14
Forum: General questions
Topic: Change SD Card
Replies: 109
Views: 7772

Re: Change SD Card

@ pmoore31 Sad to read that your second camera broke down as well after such short time of use. I would recommend to share this experience not only here but on the shop website you bought it from to alert potential customers. It's sad but true but Netatmo only seems to learn and react to claims when...
by jueti
08 Feb 2017, 23:38
Forum: General questions
Topic: FTP Storage
Replies: 7
Views: 674

Re: FTP Storage

I am puzzled, you may want to contact customer support.
by jueti
07 Feb 2017, 21:37
Forum: General questions
Topic: FTP Storage
Replies: 7
Views: 674

Re: FTP Storage

230 means the connect works fine and yoir camera and FTP can connect 257 means the camera wants to switch over to another directory 550 means the camera does not have enough rights on you FTP to change settings The camera needs to create a directory / path like Apps/netatmo/(name of your camera)/(mo...
by jueti
05 Feb 2017, 23:09
Forum: General questions
Topic: Keeps getting false detection on static objects
Replies: 4
Views: 304

Re: Keeps getting false detection on static objects

Had same issue here, the headlights were detected (good !) and logged under "car seen", which is good again in my understand as it IS coming from a car. Having not seen the body but only the lights of the headlamps is no error in the AI in my understanding. I did not correct the notification because...
by jueti
05 Feb 2017, 23:06
Forum: General questions
Topic: Change SD Card
Replies: 109
Views: 7772

Re: Change SD Card

@Slim
Good news you are reporting.
Considering your comment of "pretty decent" ...
On a scale of 1-100 how would you rate your cameras actual performance after these modifications compared to the out-of-box performance ?
Thanks.

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