Search found 3 matches

by AndreaFx
31 Mar 2017, 15:36
Forum: General questions
Topic: Firmware upgrade
Replies: 203
Views: 18997

Re: Firmware upgrade

Please update my thermostat. I'm on 40/71.
Serial: j1eca38
Mac: 70:ee:50:1e:bd:7a

Thank you
by AndreaFx
19 Jan 2017, 19:34
Forum: General questions
Topic: Ports 500-4500
Replies: 6
Views: 1358

Re: Ports 500-4500

I solved the issue.
I tried an hard reset of the ADSL modem and....now works!
It's a strange thing because i didn't modify anything.
by AndreaFx
07 Jan 2017, 12:11
Forum: General questions
Topic: Ports 500-4500
Replies: 6
Views: 1358

Re: Ports 500-4500

Dear Netatmo team, I've the same problem. Following my lan configuration: -Modem ADSL ---> DMZ ---> Router Asus RT-AC66U ---> Netatmo Welcome (all my devices are linked to the router) I opened ports UDP 500 and 4500 in the Asus Router.....doesn't work I tried to put the welcome in the DMZ of the Rou...

Go to advanced search