Search found 4 matches

by Topas
31 Dec 2017, 14:17
Forum: General questions
Topic: No surveillance
Replies: 1
Views: 168

No surveillance

I have a problem with a camera running firmware 101. Some days ago the surveillance stopped although I didn´t diasble this option. When I try to disable or enable the mode manually it says the the option is disabled already. Is there an option to reboot the camera without having to reinstall the wla...
by Topas
18 Jan 2017, 12:52
Forum: General questions
Topic: No more video display in app (ios) and web client
Replies: 34
Views: 1784

Re: No more video display in app (ios) and web client

The netatmo support asks if the problem persists after cutting the power for about 30 seconds ;) Yes it does. Maybe they should read in their own forums. Too bad - it is a great product with some software problems. Why don´t they release a new firmware. The FTP Upload to my server is ok - so the int...
by Topas
13 Jan 2017, 19:32
Forum: General questions
Topic: No more video display in app (ios) and web client
Replies: 34
Views: 1784

Re: No more video display in app (ios) and web client

I did not get a response from Netatmo either. The problem is still there. Where is the Netatmo support in the forum? Just a short comment that this is a known problem and they will fix it.
by Topas
11 Jan 2017, 12:20
Forum: General questions
Topic: No more video display in app (ios) and web client
Replies: 34
Views: 1784

No more video display in app (ios) and web client

Since yesterday I can´t open videos in the netatmo app / or in the web-client anymore. I got weired clip lengths of about 45:00 minutes - and a black screen when I try to access the videos. The timeline is still correct and displays the events correctly. I hope this bug will be fixed soon....

Go to advanced search