Netatmo Forum

If Jofre or Brieuc have spare moment perhaps they could comment.

Not sure that this is a problem but this morning I woke to find five “Camera Started” messages between about 03:30 and 05:30. Are these caused by Netatmo doing something or possibly a series of power cuts, although there was no evidence of a power cut. The camera is working fine so I am just asking ...

You have probably fixed this by now but I also did this and was told to push the SD card through the slot where it duly appeared, fell out of the slot, I tipped it out the camera and reinserted it correctly. Everything then worked perfectly.

Think it’s all back now

Perhaps Netatmo could put a short note on the forum.

Presence, Welcome and the weather station components all appear to be down at the moment (18:40 UTC 22 November) and the web site is not accepting user ID and password. Anyone else having similar problems?

My camera disconnected, restarted and reconnected today between 13:57 and 14:21 French time. During the period of disconnection it took a picture of an animal which it showed as a thumbnail and notified me that it had seen an animal. I suspect that Netatmo must have been doing something to their ser...

A new module fixed it for me. Replacement outdoor module set up 17 July 17 and today battery is still on 87%. If you ask them they will probably change it.

Incidentally mine has been outside in Normandy for over a year and has dealt with all the recent rain that has been inundating Northern France for the last three months. It is mounted the right way up though.

Thanks. So that does confirm one of my earlier posts that a camera mounted upside down is vulnerable to water and depends totally on the grease in and around the SD slot to stay operational. It is therefore not totally waterproof. Not saying it’s a problem merely that it would be helpful to point th...