Search found 4 matches

by agates
25 Aug 2020, 11:39
Forum: General questions
Topic: Presence Night Time Red LEDs not working
Replies: 7
Views: 2966

Presence Night Time Red LEDs not working

Hello, night vision is not working on my camera. Everything else works fine but the red night time LEDs are not coming on. If I look at the Live feed during darkness I see nothing, if I download the 24h time lapse it is dark for all of the time it is dark. During daylight everything works ok includi...
by agates
26 Feb 2018, 10:55
Forum: General questions
Topic: Presence disconnects and reconnects continuously
Replies: 94
Views: 8699

Re: Presence disconnects and reconnects continuously

Hello Agates, As Subzero suggested it would be worth the try to configure your Airport to use a different channel. As you can see my Presence is disconnected for periods of more than 1 hour. This is not because of traffic on the channel of wifi that I am using, other devices on the same wifi networ...
by agates
21 Feb 2018, 15:37
Forum: General questions
Topic: Presence disconnects and reconnects continuously
Replies: 94
Views: 8699

Re: Presence disconnects and reconnects continuously

I am also suffering this same issue, I have long periods of stability and then weeks of Connected/Disconnected notifications. I have also seen the App reporting Disconnected while Apple Home happily streams video and audio to an iPhone on the same wifi network as the camera. I am also using Airport ...
by agates
19 Jun 2017, 16:28
Forum: General questions
Topic: Firmware upgrade
Replies: 203
Views: 17460

Re: Firmware upgrade

Could you also please force an update on my relay?

MAC 70:ee:50:1e:75:18
Firmware 71

Thermostat appears to be up to date:
Serial Number j1e89ca
Firmware 40

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