Does Netatmo not have a "System Status" webpage that communicates outages?
Seems like an easy thing to provide.
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- 09 Aug 2017, 16:54
- Forum: General questions
- Topic: Please Explain the Event Detection process
- Replies: 0
- Views: 138
Hello Jofre I'm hoping you or someone from Netatmo can explain what is happening "behind the scenes" with the Presence. Given the recent problems with the Alert notifications. It raises the question on why security event detection is not done locally, at the device. The reason I purchased this unit ...
I've just posted a 1 star review on Amazon.com because of this detection/alert product defect. ( The Netatmo Presence was a verified purchase through Amazon ) I would encourage others to do the same, perhaps then we can compel Netatmo to improve their customer support feedback. Unfortunately, this f...
Have had my Presence for a number of months. Last couple of days the detection was delayed for a few hours. Now detection and alerts have stopped completely. Last night the camera was in 'disconnected' state, at 10:47pm. Had to power cycle it twice to get it to reconnect. Assuming that Detection is ...