Search found 8 matches
- 15 Feb 2018, 23:37
- Forum: General questions
- Topic: Face detection but no motion alerts
- Replies: 1
- Views: 601
Face detection but no motion alerts
Hi folks, I have a rather concerning bug report. For a few weeks now I've noticed that I hadn't received a single motion detection alert. I didn't think much of it at first because I was still receiving Welcome Home alerts for myself and my partner, so I thought the camera was just getting really qu...
- 15 Feb 2018, 23:19
- Forum: General questions
- Topic: Stop recognising faces on TV
- Replies: 9
- Views: 2321
Re: Stop recognising faces on TV
Yes the easiest solution is to aim it away from your TV.
A harder to solve problem is the camera recognising faces on clothing such as band t-shirts. Let's just say you're not the only person to receive a surprise home visit from Paul McCartney...
A harder to solve problem is the camera recognising faces on clothing such as band t-shirts. Let's just say you're not the only person to receive a surprise home visit from Paul McCartney...
- 26 Oct 2017, 22:50
- Forum: General questions
- Topic: Reduced face notifications since v169 upgrade?
- Replies: 15
- Views: 3443
Re: Reduced face notifications since v169 upgrade?
Hello, we are deploying v180 this week, which should fix the issues you complain about. You will find the change log here: https://forum.netatmo.com/viewtopic.php?f=29&t=4705&p=19424#p19424. We look forward to reading your feedback. Thanks, Ah, good timing - the update actually came in for ...
- 26 Oct 2017, 11:27
- Forum: General questions
- Topic: Reduced face notifications since v169 upgrade?
- Replies: 15
- Views: 3443
Re: Reduced face notifications since v169 upgrade?
Any comment on this from the team? Seems like everyone is experiencing the same thing. Pretty much have to stand still in front of the camera for several seconds to be picked up now, a definite change from previous firmware. Sorry to bang the same drum over and over but it really would be good to k...
- 29 Sep 2017, 13:38
- Forum: General questions
- Topic: Reduced face notifications since v169 upgrade?
- Replies: 15
- Views: 3443
Re: Reduced face notifications since v169 upgrade?
Any comment on this from the team? Seems like everyone is experiencing the same thing.
Pretty much have to stand still in front of the camera for several seconds to be picked up now, a definite change from previous firmware.
Pretty much have to stand still in front of the camera for several seconds to be picked up now, a definite change from previous firmware.
- 10 Aug 2017, 13:48
- Forum: General questions
- Topic: Geofencing and timeout
- Replies: 28
- Views: 6616
Re: Geofencing and timeout
It's an iPhone 6. My partner has an iPhone 7. For the record, it worked fine today :) Last night i restarted my phone, in case that was a missing piece of the puzzle (in fact due to internet problems at home I ended up restarting everything including my router, and Welcome, but that's another story)...
- 09 Aug 2017, 20:46
- Forum: General questions
- Topic: Geofencing and timeout
- Replies: 28
- Views: 6616
Re: Geofencing and timeout
Hey Johan, Thanks for the reply. Sounds like the few of us in this thread are in the unfortunate 1%! The IFTTT method i used to use with a much simpler camera setup which completely lacked inbuilt entry/exit detection. I had to manually arm it when going out, so it was a great convenience to set up ...
- 08 Aug 2017, 11:20
- Forum: General questions
- Topic: Geofencing and timeout
- Replies: 28
- Views: 6616
Re: Geofencing and timeout
Hi, Apologies for bumping a very old topic, but I am also suffering from unreliable geofencing. Both myself and my partner use the security app on our iphones, and it is quite common for one or the other of us to not be recognised as 'leaving home' even hours after we left (this probably happens at ...