Search found 4 matches

by steppo13
09 Nov 2018, 00:14
Forum: General questions
Topic: Night vision issue
Replies: 5
Views: 601

Re: Night vision issue

Another camera (with the same fw 199) doesn’t have the issue.
So, how can i perform an hard reset of the camera? Normal reset doesn’t work.
When will the new fw be released?
by steppo13
29 Oct 2018, 08:01
Forum: General questions
Topic: Night vision issue
Replies: 5
Views: 601

Night vision issue

Hi, my Welcome camera has a problem with night vision. During the night, the recording is completely black and the infrared vision LED does not light up. I tried to force the infrared night vision on "always" (instead of "auto"), to clean the lens, to reset the camera, but the problem remained. I wr...
by steppo13
18 Aug 2017, 16:19
Forum: General questions
Topic: Welcome Live Stream
Replies: 3
Views: 303

Re: Welcome Live Stream

Hi, if nobody is streaming the video then there is no traffic from it. However there is some traffic that reports events or status but not very data consuming. Moreover if you're on the same local network than the camera the video is stream locally and doesn't generate traffic either. Either way th...
by steppo13
18 Aug 2017, 14:39
Forum: General questions
Topic: Welcome Live Stream
Replies: 3
Views: 303

Welcome Live Stream

Hi, I bought a Welcome Netatmo and I want to ask you an information: Is the live stream always on or does it start only on request by the web or the mobile app? It is to understand what kind/quantity of data traffic it generates. When nobody views the live stream, the cam sends data to Netatmo serve...

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