Netatmo Forum

It seems no one is replying to my opened ticket... It almost a week and no reply

Happened to me again... this in unbeliaveable... The valves don't have more than 2-3 years...

Thank you for your replies. Netatmo also sent me a replacement one and I should send mine to them.

Good service, hope I won’t have any problems with them again.

How much did you paid for the repair?

The repair was free? How did you sent them back? I am from Romania, I bought some of them from here but some of them where bought from netatmo website... so I don't know which one of them is with issue.

Hello, I am having the same issues with one of mines, just found it on the floor today ... can you tell me how was this solved?

Also there are times when the boiler goes into protection or errors and you need to reset it. It happened to me 3 times till now, that the thermostat showed heating, but the temperature in the room was not increassing because the boiler needed a reset because of errors. That can be helpfull, if you ...

Hello, I had my relay replaced, and now all the settings are lost, including the autoadapt which was very usefull for me. Is there any way to recover all the data from the other relay, as it is cold now and don’t wanna wait for 2 weeks until the autoadapt works. Let me know if any other information ...

Any ideea why I am still on v189???

Same thing in my home