Dear mele, Teamtaylor84, basil, swederik75,
Thanks for reporting,
please PM me your wind gauge serial number.
Thanks
Thiaga
Search found 52 matches
- 21 Nov 2018, 14:58
- Forum: Setting up my Weather Station
- Topic: wind guage install problem
- Replies: 14
- Views: 4529
- 14 Aug 2018, 09:39
- Forum: General questions
- Topic: Securtiy Issue
- Replies: 5
- Views: 4490
Re: Securtiy Issue
Hi Dan,
This is indeed not normal,
please send me a mail to contact-weather@netatmo.com.
I will replace your station to avoid further complications.
wish you a nice day.
Prashanth
This is indeed not normal,
please send me a mail to contact-weather@netatmo.com.
I will replace your station to avoid further complications.
wish you a nice day.
Prashanth
- 23 May 2018, 17:08
- Forum: Netatmo API
- Topic: Weather API getstationsdata, historic data missing
- Replies: 2
- Views: 1106
Re: Weather API getstationsdata, historic data missing
Hi,
thanks for your post,
The historical data is not available in getstationsdata,
please use getmeasure for this purpose.
have a nice day.
Prashanth
thanks for your post,
The historical data is not available in getstationsdata,
please use getmeasure for this purpose.
have a nice day.
Prashanth
- 23 May 2018, 10:16
- Forum: General questions
- Topic: Securtiy Issue
- Replies: 5
- Views: 4490
Re: Securtiy Issue
Hi, Thanks for your post. After investigation we found out that some units of Weather Station left our factory with the same serial number. We have identified a few cases: we corrected the error at the factory and are doing all the necessary to solve the cases. Please, shutdown your station, and ple...
- 10 Apr 2018, 14:05
- Forum: Weather Station iOS Application
- Topic: No 7 day forecast, air quality or “feels like temp”
- Replies: 1
- Views: 1388
Re: No 7 day forecast, air quality or “feels like temp”
Hi,
thanks a lot for reporting this bug, could you please try reinstalling the application ?
thanks al ot for your feedback,
have a nice day.
Thiaga
thanks a lot for reporting this bug, could you please try reinstalling the application ?
thanks al ot for your feedback,
have a nice day.
Thiaga
- 21 Mar 2018, 10:18
- Forum: Setting up my Weather Station
- Topic: Station died after update
- Replies: 6
- Views: 2659
Re: Station died after update
Hi,
Please send me your netatmo account by PM.
I will give a check quickly.
thanks,
Thiaga
Please send me your netatmo account by PM.
I will give a check quickly.
thanks,
Thiaga
- 21 Mar 2018, 10:16
- Forum: Mes données météo
- Topic: [RESOLU] Weathermap :bug d'affichage sur les temp. négatives
- Replies: 13
- Views: 4267
Re: Weathermap : bug d'affichage sur les températures négati
Bonjour Tout le monde,
Merci a vous tous pour avoir signalé ce bug d'affichage,
le problème est remonté à nos ingénieurs.
ce sera réglé dès que possible.
merci à vous.
Thiaga
Merci a vous tous pour avoir signalé ce bug d'affichage,
le problème est remonté à nos ingénieurs.
ce sera réglé dès que possible.
merci à vous.
Thiaga
- 22 Jan 2018, 11:03
- Forum: My Weather Station data
- Topic: Weather underground stopped updating.
- Replies: 23
- Views: 6174
Re: Weather underground stopped updating.
Dear customers, Thanks a lot for your reporting, After checking I can confirm that We had no issues with our API recently. If you have any API related trouble please contact : contact-api@netatmo.com For any issues related to our weather map : https://weathermap.netatmo.com/ please contact us throug...
- 10 Jan 2018, 16:21
- Forum: General questions
- Topic: login and location
- Replies: 7
- Views: 1968
Re: login and location
Hi,
thanks a lot for your mail,
I will contact you by mail after check up.
thanks,
Prashanth
thanks a lot for your mail,
I will contact you by mail after check up.
thanks,
Prashanth
- 09 Jan 2018, 10:38
- Forum: General questions
- Topic: login and location
- Replies: 7
- Views: 1968
Re: login and location
Hi,
Indeed this is not normal,
could you please send me you netatmo account(email),
I will check this for you,
thanks.
Thiaga
Indeed this is not normal,
could you please send me you netatmo account(email),
I will check this for you,
thanks.
Thiaga