Search found 9 matches

by VitaliS
10 Oct 2017, 17:19
Forum: Thermostat Network Set-up
Topic: Netatmo Relay keeps disconnecting from servers
Replies: 226
Views: 13386

Re: Netatmo Relay keeps disconnecting from servers

After updating of firmware in the relay (FW V155) it seems that it is working OK (in wire mode).
by VitaliS
06 Oct 2017, 13:21
Forum: General questions
Topic: Last update App/Website/my observations
Replies: 33
Views: 1374

Re: Last update App/Website/my observations

Today night my relay updated FW (155) and it seems that everything is OK
by VitaliS
05 Oct 2017, 08:36
Forum: General questions
Topic: Last update App/Website/my observations
Replies: 33
Views: 1374

Re: Last update App/Website/my observations

I have an issue with my thermostat and relay. So, I connected the thermostat with boiler by wire. It works OK, but it does not show on the graph the boiler on time.
Is it related with the connection problem between thermostat and relay or between relay and router?
by VitaliS
25 Sep 2017, 10:15
Forum: Thermostat Network Set-up
Topic: Netatmo Relay keeps disconnecting from servers
Replies: 226
Views: 13386

Re: Netatmo Relay keeps disconnecting from servers

Unfortunately, nothing changed.
by VitaliS
22 Sep 2017, 17:21
Forum: Thermostat Network Set-up
Topic: Netatmo Relay keeps disconnecting from servers
Replies: 226
Views: 13386

Re: Netatmo Relay keeps disconnecting from servers

I already did the reset. No changes. I think I have a problem between relay and thermostat primarily and then relay with AP. My thermostat is losing connection with relay every 10-20 minutes for a period of time and then connects back. My guess is that there is a hardware error. I will try to put th...
by VitaliS
21 Sep 2017, 12:32
Forum: Thermostat Network Set-up
Topic: Netatmo Relay keeps disconnecting from servers
Replies: 226
Views: 13386

Re: Netatmo Relay keeps disconnecting from servers

Hi, I selected channel manually, but no changes. Moreover, I think it is even worse.
by VitaliS
19 Sep 2017, 13:38
Forum: Thermostat Network Set-up
Topic: Netatmo Relay keeps disconnecting from servers
Replies: 226
Views: 13386

Re: Netatmo Relay keeps disconnecting from servers

Hi, you mean to select channel in Manual mode, rather than Auto. I will try in the evening.
by VitaliS
19 Sep 2017, 11:29
Forum: Thermostat Network Set-up
Topic: Netatmo Relay keeps disconnecting from servers
Replies: 226
Views: 13386

Re: Netatmo Relay keeps disconnecting from servers

Yesterday I changed also the Wi-Fi AP. No any imrovements. The same disconection issue.
by VitaliS
18 Sep 2017, 08:42
Forum: Thermostat Network Set-up
Topic: Netatmo Relay keeps disconnecting from servers
Replies: 226
Views: 13386

Re: Netatmo Relay keeps disconnecting from servers

I bought a used Thermostat on ebay a week ago. Installation went very easy and successfully. BUT, since then the thermostat and relay loses connection every few minutes and also when I try to open IOS or Web app, very offten, it says that device is not connected to server. The thermostat and relay a...

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