Netatmo Forum

Before I go to another manufacturer does anyone have any ideas as to how to solve this problem please? The relay is connected, blue light flashing initially and then goes off. When you press the button on it the blue light comes on and you press it again and it goes off. The thermostat is connected ...

Yeah, I've had this intermittently for the last few months. It will go on in the morning then stay on ALL day, making the house ridiculously hot and costing us a fortune. The blue light on the relay will still come on when it thinks it should heat but then when the light goes off it doesn't stop the...

Hi, just to update - Netatmo believe my unit is defective so will be sending it back to be fixed.

Can someone from support help please? I have logged a ticket but got the usual 'Due to an unexpectedly high number of emails...' Just looking at the equipment today, it is paired and when I set the temperature to above the current temperature the blue light comes on and indeed it says, 'boiler on'. ...

It's the same today, boiler is on but not showing as being on in the graph:

Hi, As the title says really, tonight my boiler is on but according to the graph it hasn't been on for a few hours. You can see by the indoor temperature that the temp has been rising and indeed at 2345 the radiators are still very hot. Even if you don't believe that I can hear the boiler is on and ...

Good stuff Stefan, love the way you're utilising the iphone technology, both from the home screen and in the app.

Hi skuske, of course - I'll send you a PM.

Btw, I tried to register with your forum site but it's asking me to get an API key to use reCAPTCHA. Do you really need to do that to register?

Yesterday it was via wifi (but that was on the old version), haven't tried the new version on wifi as yet. It wasn't updating today using mobile data but will try wifi when I get back tonight. If there's anything you want me to try happy to do a few tests, I'm sure it's just a few small teething pro...

I have the latest version (updated today) but unfortunately it's still not updating, the only way it updates is to kill the app and restart it. I had it in the background for about an hour before I went back in, manual refresh didn't do anything either.