Netatmo Forum

There is no event! The light switches on, without any event. Thhe category animal has no action, no light no recording. Developers said that they sometimes turn on light until the detection is fully completed and turn it off if its not the right category. But the light stays on. The configuration is...

Today at 7:40 all 3 of my cameras where disconnected, while they were available in homekit...
Its obvious that there are connection issues to the netatmo servers...

Nah it doesnt turn on the ligt every time, but too often.

Hi community & devs, I have 3 presence cameras installed at my house. Since beginning I have a lot of false-positiv detections, which got slightly better. Sometimes the camera switches the light on while no event is recorded. Developers said that it switches on the light until the detection is fully...

After the night I see still too much false detection. Again the cats get detected as persons. In the last month I used several hundred times the option „improve detection“ and told the camera that these events are animals and not persons. The „improved algorithms“ are still not good enough to distin...

I‘m glad that the update is online. After the first hours it looks like it got a bit better. Now the cats doesn‘t get detected as person or vehicle, now it‘s in the category „movement“. So it gets still recorded as movement. I can change this setting, but i expected the cats get detected as animals,...

Hi there,

I just noticed that one of my cameras got an update from fw119 to fw135.
Are there any release notes or update news?
I would be glad to know what exactly was updated...

I couldn‘t find any information about it.

It doesnt‘t work like described. The second check does not work and has never worked since fw 101. The light stays on and does not get switched off after the second check. Sadly. This issue comes additional to a big number of wrong detections. In my case the light should only be turned on when a per...

I have a lot of wrong detections when the light changes. When it is sunny our cats get detected as cars or people... 20 times a day. At night when the lights of a car are reflected on a window the presence detects a person. Several times per night. Using the „improve detection“ doesn‘t improve anyth...

Are you sure, you are looking in the right direction? If a lot of people, me included, suddenly experience lots of disconnections throughout the day, it does not sound like a local router setting problem. Thats what I think, too. It‘s not a fix for the people who cant adjust the udp timeout, it‘s a...