Netatmo Forum

Good day. I tried turning the device sideways again this morning, and the image translated properly. A message came up with an arrow to indicate how the controls could be used, so obviously a change was made. Appears to be working the way it should now, just like the iOS version has been for years! ...

+1

Yes, the motion detection and recording works well. Typically, when viewing a recorded video, it starts about 5-10 seconds before the motion is actually detected so you can see the scene prior to any movement.

Look no further! Yes, these cameras record video on motion detection and store locally on an SD Card, and you can also set them up to record to Dropbox, Apple Homekit Video and an FTP server if you want to set it up. You can watch live stream in the application or on the Web App, and view or downloa...

Hi Erwan,

Thank you for reaching out. Yes, I am still having the same issue. It happens all the time. I'm not an Android expert, but can't see where the Security App version number is. I did try to uninstall and reinstall the app a couple of weeks ago.

Regards,

Still no changes to this behaviour. Is anyone else experiencing this issue, or is there a solution? Many thanks.

And checking the phone again.... Android Version 9. No change to image display.

Good day. I just updated (attached screenshot) my device again this morning and tried the Security app. I am still getting the same behavior.

Are there any suggestions as to what the issue could be? Thanks

I am using a Samsung S9 with up to date Android OS and have been noticing that when I turn the phone sideways, the video image changes to landscape mode, but only for a couple of seconds. It then reverts to portrait mode which is difficult to see images in full screen.