Search found 48 matches
- 01 Sep 2023, 21:26
- Forum: General questions
- Topic: Presence no connection, but floodlight works
- Replies: 10
- Views: 2076
Re: Presence no connection, but floodlight works
Not sure if you've had a chance to power cycle the camera, but this seems to help resolve lots of issues. Good luck with it!
- 01 Mar 2023, 18:24
- Forum: General questions
- Topic: Firmware Version?
- Replies: 1
- Views: 862
Re: Firmware Version?
If you go into the Settings/Manage my home/Camera you should be able to see the Firmware version listed just under the "Wi-Fi signal" indicator. Hopefully this helps.
- 25 Jul 2022, 17:45
- Forum: General questions
- Topic: Netatmo Welcome as outdoor (weather protected!) camera?
- Replies: 2
- Views: 876
Re: Netatmo Welcome as outdoor (weather protected!) camera?
For the past couple of years, I have relocated one of my Welcome cameras to our greenhouse during the late Spring, Summer and early Fall seasons. Temperature ranges from around 8C to 40C during the time, and lots of humidity etc. but the camera seems to work without any issues.
- 05 Mar 2021, 21:35
- Forum: Android
- Topic: "Motion Detected" - unable to identify person, vehicle, animal
- Replies: 1
- Views: 1662
"Motion Detected" - unable to identify person, vehicle, animal
When viewing recorded video notifications, I've found recently that I am unable to improve detection on "Motion Detected" alerts. When I long press on the notification, the Security app only provides one option - to delete the event. Currently on Android version 10 and Security App version...
- 20 Jan 2021, 16:21
- Forum: General questions
- Topic: Cloud Data Sync Error
- Replies: 0
- Views: 538
Cloud Data Sync Error
A friend has recently tried to set up their Presence camera and has been receiving an error message. I haven't had a chance yet to get over to their home to see what assistance is needed, but wanted to post this first to see if there are any obvious solutions. Many thanks!
- 30 Oct 2020, 15:44
- Forum: General questions
- Topic: no continuity when recording movies
- Replies: 11
- Views: 2487
Re: no continuity when recording movies
Best option for any electronic or electrical connections is called "Dialectic Grease"
- 27 Aug 2020, 17:17
- Forum: Android
- Topic: Image profile changing
- Replies: 8
- Views: 4781
Re: Image profile changing
Good day. I tried turning the device sideways again this morning, and the image translated properly. A message came up with an arrow to indicate how the controls could be used, so obviously a change was made. Appears to be working the way it should now, just like the iOS version has been for years! ...
- 24 Aug 2020, 17:21
- Forum: Feature requests
- Topic: Properties when inviting guests
- Replies: 3
- Views: 2664
- 29 Jun 2020, 17:04
- Forum: General questions
- Topic: Recording
- Replies: 3
- Views: 969
Re: Recording
Yes, the motion detection and recording works well. Typically, when viewing a recorded video, it starts about 5-10 seconds before the motion is actually detected so you can see the scene prior to any movement.
- 26 Jun 2020, 17:42
- Forum: General questions
- Topic: Recording
- Replies: 3
- Views: 969
Re: Recording
Look no further! Yes, these cameras record video on motion detection and store locally on an SD Card, and you can also set them up to record to Dropbox, Apple Homekit Video and an FTP server if you want to set it up. You can watch live stream in the application or on the Web App, and view or downloa...