Search found 15 matches

by tony_P
01 Oct 2019, 17:53
Forum: General questions
Topic: Geofencing
Replies: 1
Views: 156

Re: Geofencing

My geofencing has become unreliable recently (only me registered). Has been very reliable for about a year. Didn't recognise that I had left. Restarted phone (android) and my absence was immediately registered.
by tony_P
12 Nov 2018, 13:48
Forum: General questions
Topic: Dropbox upload problems
Replies: 5
Views: 454

Re: Dropbox upload problems

Same problem for me since October. Also, video can't be viewed directly in app. Sometimes hear the sound, but don't see the video. Have to 'download' video first then view with phone viewer. What is the problem Netatmo?
UPDATE. Turned camera off for a minute and then back on. Seems to be OK now.
by tony_P
11 Oct 2018, 11:57
Forum: General questions
Topic: Does Geofencing work reliably for anyone
Replies: 5
Views: 642

Re: Does Geofencing work reliably for anyone

Good News! I now have Android app version 2.3.2.0. After using it for a week, I can report that at last Geofencing works. The notes in the Play Store say that this app includes an update to Geofencing to make it fully compatible with the latest Android versions, and improve performance with older An...
by tony_P
03 Oct 2018, 13:22
Forum: Android
Topic: Beta Test Android Security App
Replies: 10
Views: 1513

Re: Beta Test Android Security App

Camille,
I signed up for beta testing using the online form some time ago. I've not heard anything since. When will this programme begin, and do I need to do anything else in the meantime. No sign of a beta security app in the Play Store.
Tony
by tony_P
02 Oct 2018, 18:06
Forum: General questions
Topic: Does Geofencing work reliably for anyone
Replies: 5
Views: 642

Re: Does Geofencing work reliably for anyone

Thanks Jaspers. I have now excluded the app from power saving, but this has not helped. I'll see if I can get someone to let me install the app on their phone. Would be a good test. I've seen anecdotal evidence that the iPhone app is fine, and that this problem is only with Android, so I'd be intere...
by tony_P
27 Sep 2018, 18:18
Forum: General questions
Topic: Does Geofencing work reliably for anyone
Replies: 5
Views: 642

Does Geofencing work reliably for anyone

For almost a year now Geofencing has only worked very occasionally. Almost never recognises that I have left home, so have to tell Welcome manually. Tried all the usual power off and on, and resetting my location in the app. Occasionally it will work once after that before failing again. Worked fine...
by tony_P
02 Jun 2018, 13:45
Forum: General questions
Topic: Geofencing has stopped working
Replies: 0
Views: 255

Geofencing has stopped working

Since the latest updates to my phone and the Netatmo app, geofencing has stopped working. I always have to manually tell it everyone has left home. No problems recognising me and welcoming me on my return. I've tried turning the camera off and on again, and also re-entering my home location in the a...
by tony_P
13 Jan 2018, 15:09
Forum: General questions
Topic: Geofencing and timeout
Replies: 28
Views: 2525

Re: Geofencing and timeout

Unfortunately the problem has not been solved for me. If I set my location while at home, geofencing works the first time I leave home. The second time it does not, so I have to manually flag that everyone has left. When next I leave home it works again, and so on. It seems that the geofencing only...
by tony_P
30 Dec 2017, 16:49
Forum: General questions
Topic: Geofencing and timeout
Replies: 28
Views: 2525

Re: Geofencing and timeout

Unfortunately the problem has not been solved for me. If I set my location while at home, geofencing works the first time I leave home. The second time it does not, so I have to manually flag that everyone has left. When next I leave home it works again, and so on. It seems that the geofencing only ...
by tony_P
16 Dec 2017, 22:09
Forum: General questions
Topic: Geofencing and timeout
Replies: 28
Views: 2525

Re: Geofencing and timeout

Thanks Jofre.The location search field now retains my address as long as I stay in the settings menu. If I exit this, and return, the location search field is empty. I'll monitor if my departure is now recorded correctly, and post the outcome.

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