Search found 34 matches

by Tommaso Florino
13 May 2019, 18:33
Forum: General questions
Topic: Valves attachment broken
Replies: 7
Views: 469

Re: Valves attachment broken

I did not remember correctly. I've not payed. The difference was that one valve was replaced and the other was repaired.
by Tommaso Florino
12 May 2019, 12:37
Forum: General questions
Topic: Valves attachment broken
Replies: 7
Views: 469

Re: Valves attachment broken

they know by serial number.
one was for free . the other one I've payed the repair.
Shipment was organized by Netatmo
by Tommaso Florino
10 May 2019, 13:56
Forum: General questions
Topic: Valves attachment broken
Replies: 7
Views: 469

Re: Valves attachment broken

hello, I opened ticket to netatmo support (attaching photos).
One valve was replaced (it was almost new) , the other one (more than 1 year old) was repaired
Tommaso
by Tommaso Florino
13 Mar 2019, 10:33
Forum: General questions
Topic: Valves reports bad battery while its totally full
Replies: 29
Views: 2284

Re: Valves reports bad battery while its totally full

nkh wrote:I can't seem to find the "battery contact adhesives" in the Netatmo shop... Can anyone here help with a link?
you should open a ticket , they will send the link
by Tommaso Florino
08 Mar 2019, 16:30
Forum: General questions
Topic: Open Window detection
Replies: 82
Views: 7531

Re: Open Window detection

today I had problem to all my valves (with FW79); apparently when heating the temperature measured never overcome the set point, so the radiators heat much more than expected (until I set correct temperature with True Temperature). So for example in one room the valve opened at 19.6 (measured by wh...
by Tommaso Florino
07 Mar 2019, 16:27
Forum: Questions générales
Topic: Vannes - Retour expérience Vanne Thermo
Replies: 83
Views: 3988

Re: Vannes - Retour expérience Vanne Thermo

Tiens version V79 sur mes vannes... Quel changement apporte cette mise à jour ? Pour info 24H aprés la demande de chauffe et sans reboot de la vanne la température de celle-ci et celle de la station ne sont tjs par raccord.... Étonnant. Sans titre 1.png Alors que dans mon autre chambre qui n'a pas ...
by Tommaso Florino
07 Mar 2019, 15:55
Forum: General questions
Topic: Open Window detection
Replies: 82
Views: 7531

Re: Open Window detection

today I had problem to all my valves (with FW79); apparently when heating the temperature measured never overcome the set point, so the radiators heat much more than expected (until I set correct temperature with True Temperature). So for example in one room the valve opened at 19.6 (measured by whe...
by Tommaso Florino
07 Mar 2019, 09:15
Forum: General questions
Topic: Open Window detection
Replies: 82
Views: 7531

Re: Open Window detection

Brieuc_Netatmo, valves now have FW 79.
Is there any bugfixing (compared to fw78) we should be aware of and eventually test?
regarads
Tommaso
by Tommaso Florino
28 Feb 2019, 22:11
Forum: Thermostat iOS/Android/Web Application
Topic: Bring back indefinite setpoints!
Replies: 16
Views: 969

Re: Bring back indefinite setpoints!

Honestly, I'm waiting for the day when a company will realize that it can deliver superior systems to all existing ones (Tado, Netatmo, etc) by adding external temperature sensors in each room and not relying on temperature estimation at the valve, which can never be fully accurate. Actually, that ...
by Tommaso Florino
27 Feb 2019, 20:47
Forum: General questions
Topic: Open Window detection
Replies: 82
Views: 7531

Re: Open Window detection

Open window detection bug: Valve was closed (no heating, temperature was over the set point 20C), I opened the window, temperature has dropped from 21,3 to 20 and heating started instead of remaining closed. No open window detection icon was on the valve and app also didn't has exclamation icon. It...

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