Netatmo Forum

I did not remember correctly. I've not payed. The difference was that one valve was replaced and the other was repaired.

they know by serial number.
one was for free . the other one I've payed the repair.
Shipment was organized by Netatmo

hello, I opened ticket to netatmo support (attaching photos).
One valve was replaced (it was almost new) , the other one (more than 1 year old) was repaired
Tommaso

nkh wrote:I can't seem to find the "battery contact adhesives" in the Netatmo shop... Can anyone here help with a link?

you should open a ticket , they will send the link

today I had problem to all my valves (with FW79); apparently when heating the temperature measured never overcome the set point, so the radiators heat much more than expected (until I set correct temperature with True Temperature). So for example in one room the valve opened at 19.6 (measured by wh...

Tiens version V79 sur mes vannes... Quel changement apporte cette mise à jour ? Pour info 24H aprés la demande de chauffe et sans reboot de la vanne la température de celle-ci et celle de la station ne sont tjs par raccord.... Étonnant. Sans titre 1.png Alors que dans mon autre chambre qui n'a pas ...

today I had problem to all my valves (with FW79); apparently when heating the temperature measured never overcome the set point, so the radiators heat much more than expected (until I set correct temperature with True Temperature). So for example in one room the valve opened at 19.6 (measured by whe...

Brieuc_Netatmo, valves now have FW 79.
Is there any bugfixing (compared to fw78) we should be aware of and eventually test?
regarads
Tommaso

Honestly, I'm waiting for the day when a company will realize that it can deliver superior systems to all existing ones (Tado, Netatmo, etc) by adding external temperature sensors in each room and not relying on temperature estimation at the valve, which can never be fully accurate. Actually, that ...

Open window detection bug: Valve was closed (no heating, temperature was over the set point 20C), I opened the window, temperature has dropped from 21,3 to 20 and heating started instead of remaining closed. No open window detection icon was on the valve and app also didn't has exclamation icon. It...