Search found 6 matches

by lucadiielsi
31 Jan 2018, 10:51
Forum: General questions
Topic: Valves not closing after a few days
Replies: 114
Views: 7331

Re: Valves not closing after a few days

Hi mhaga, yes, it is correct. And the strange thing is actually what you said at the end: why some times it worked and other times it didn't? In the meantime, I bought a new system of smart thermostats (from a competitor brand), and in the kitchen the new thermostat works fine (it managed to keep th...
by lucadiielsi
29 Jan 2018, 16:08
Forum: General questions
Topic: Valves not closing after a few days
Replies: 114
Views: 7331

Re: Valves not closing after a few days

Brieuc,

I sent you a PM but I didn't understand if I sent it right!

Luca
by lucadiielsi
29 Jan 2018, 15:23
Forum: General questions
Topic: Valves not closing after a few days
Replies: 114
Views: 7331

Re: Valves not closing after a few days

Hi Brieuc, yes, as I mentioned in the first e-mail I wrote to Netatmo help center a month ago (3 january!!! and since then you have not been able to fix my problem, and all the energy savings I hoped to achieve was wasted) the valvle was exposed to direct sunlight. But Cheikh, the guy who followed m...
by lucadiielsi
29 Jan 2018, 11:55
Forum: General questions
Topic: Valves not closing after a few days
Replies: 114
Views: 7331

Re: Valves not closing after a few days

Hi mhaga, As you can see from the snapshot attached, unfortunately, even swapping two thermostats did not change anything: I still have problems in the kitchen. The valves are quite new, so I hope it's not their fault (as you suggest!) otherwise I will have to wait for spring when the central heatin...
by lucadiielsi
26 Jan 2018, 11:42
Forum: General questions
Topic: Valves not closing after a few days
Replies: 114
Views: 7331

Re: Valves not closing after a few days

what FW are your valves and relay on ? AFAIK the working versions are not publicly released yet. Firmware versions are 167 on the relay and 51 on the valvles. Netatmo support said they pushed the upgrade of their new firmware on my valves in the last days (5 january)... yesterday I tried swapping a...
by lucadiielsi
24 Jan 2018, 16:35
Forum: General questions
Topic: Valves not closing after a few days
Replies: 114
Views: 7331

Re: Valves not closing after a few days

Hi everybody! I registered in this forum because I'm facing the same problem you write about here, too. As you can se in the snapshots attached below, it seems like the valvle doesn't understand when it's open: the actual temperature is rising far above the setpoint, the radiator is hot, and still N...

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