Search found 8 matches

by Rooster
26 Feb 2018, 23:06
Forum: General questions
Topic: Image tracers after firmware v119
Replies: 7
Views: 685

Re: Image tracers after firmware v119

Hello Christophe, I am on iOS, and having just checked, the ghosting is not visible in the downloaded files. It is there when live streaming or when streaming a recording in the app. Hopefully the next updates can pick this up. Thanks.
by Rooster
25 Feb 2018, 23:25
Forum: General questions
Topic: Image tracers after firmware v119
Replies: 7
Views: 685

Re: Image tracers after firmware v119

Thanks Lutz, nice to know it’s not just my units going wonky.

As well as ironing this out in v122 would be good to see a nighttime brightness and contrast adjustment to the app.

Still, I’m enjoying being able to put the floodlights on with Siri :)
by Rooster
25 Feb 2018, 09:03
Forum: General questions
Topic: Image tracers after firmware v119
Replies: 7
Views: 685

Image tracers after firmware v119

Hi, is anyone else aware of tracers/ghosting on recordings since v119 firmware?
Seems to be at about every 3 seconds of a motion event recording.
Picture attached to illustrate.
by Rooster
17 Feb 2018, 12:47
Forum: General questions
Topic: Reboot Presence from App
Replies: 3
Views: 468

Re: Reboot Presence from App

That’s a really good idea and suggestion :)
by Rooster
06 Feb 2018, 00:43
Forum: General questions
Topic: [CLOSED] IOS App not Finding Presence
Replies: 34
Views: 2796

Re: IOS App not Finding Presence

My cameras are now working perfectly:) Absolutely as Zissis said!- got a friend with an Android installation of the security app round for a coffee (and wine, aka vin), and logged into my account.. Instantly paired the cameras in the app with my account, et voila. If only Netatmo support could respo...
by Rooster
04 Feb 2018, 23:38
Forum: General questions
Topic: [CLOSED] IOS App not Finding Presence
Replies: 34
Views: 2796

Re: IOS App not Finding Presence

Many thanks Zissis, I will try this out (tried everything else!). You might be onto something with ios11 update blocking Mac addresses from the security app. I installed a wifi scanner app (to see if it could find the presence cameras), and it popped up to say ‘Apple restrictions mean we can now no ...
by Rooster
29 Jan 2018, 11:54
Forum: General questions
Topic: [CLOSED] IOS App not Finding Presence
Replies: 34
Views: 2796

Re: IOS App not Finding Presence

I can get both mine blinking for 15 mins with the QR codes.
They just aren’t detected on the app.
by Rooster
28 Jan 2018, 20:51
Forum: General questions
Topic: [CLOSED] IOS App not Finding Presence
Replies: 34
Views: 2796

Re: IOS App not Finding Presence

Mine is the same - two cameras - iOS won’t pick them up when in put in factory reset/pairing mode.
Neighbours car was broken into last night and I feel lost without my security.
I have sent a support message with both my QR serial codes.
Please help us fix this.

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