Search found 15 matches

by mjkenrick
23 Mar 2018, 17:22
Forum: General questions
Topic: camera picture won't playback correct
Replies: 5
Views: 553

Re: camera picture won't playback correct

I have a similar situation often. The playback seems to hang, but if I click on the pause/play button, it usually carries on until it decides to stop again, and then I repeat the actions. Tis happens on both the app(more so) and also in Dropbox It means you get to see the recording all the way throu...
by mjkenrick
23 Mar 2018, 17:15
Forum: General questions
Topic: Playback being capped to 720p??
Replies: 3
Views: 503

Re: Playback being capped to 720p??

I seem to be limited to 360p if I have understood the picture correctly. This is the figure shown in the middle of the screen during playback on the app on my phone. However, I do know that my Wi-Fi connection is a partial problem.
by mjkenrick
23 Mar 2018, 17:11
Forum: General questions
Topic: Dropbox no longer uploading?!
Replies: 3
Views: 335

Re: Dropbox no longer uploading?!

I have a similar sort of problem with Dropbox. I can see that there was an "incident" on the app on my phone, but sometimes the link says "empty file cannot be previewed". There were 5 such successive episodes yesterday. If the SD card is meant to be able to retain all the incidents, then surely it ...
by mjkenrick
14 Mar 2018, 11:27
Forum: General questions
Topic: Presence disconnects and reconnects continuously
Replies: 94
Views: 9503

Re: Presence disconnects and reconnects continuously

"A second concern. My own camera is currently switching on and off periodically, but does not seem to be transmitting scenes, captured during an off period, when it connects again, which I understand it is meant to do . I know that I drove into our drive and that an Amazon person came calling, but ...
by mjkenrick
13 Mar 2018, 19:04
Forum: General questions
Topic: Presence disconnects and reconnects continuously
Replies: 94
Views: 9503

Re: Presence disconnects and reconnects continuously

Interesting comment from Subzero. In fact my daughter is using what my son says is a rather good router - a Mikrotik router - bottom end of the commercial scale, but better than the general type that you mention. A second concern. My own camera is currently switching on and off periodically, but doe...
by mjkenrick
09 Mar 2018, 17:44
Forum: General questions
Topic: Presence disconnects and reconnects continuously
Replies: 94
Views: 9503

Re: Presence disconnects and reconnects continuously

Interesting - the French posts about disconnecting cameras started exactly 12 months ago, and a resolution was promised then "toute suite"! So it would seem that it has taken 12 months to get nowhere with solving this problem. Not impressive after paying quite a lot for security, that then isn't! :D...
by mjkenrick
08 Mar 2018, 16:47
Forum: General questions
Topic: Presence disconnects and reconnects continuously
Replies: 94
Views: 9503

Re: Presence disconnects and reconnects continuously

Daughter's camera still showing disconnected - since Monday!! Mine is now becoming dysfunctional - been on and off like a yoyo today. There being no obvious reason, it would be good if a Netatmo person could sort this out as there seem to be too many people with the same problem
by mjkenrick
07 Mar 2018, 10:26
Forum: General questions
Topic: Presence disconnects and reconnects continuously
Replies: 94
Views: 9503

Re: Presence disconnects and reconnects continuously

Camera now been off 48 hours. Not at all good!!
by mjkenrick
06 Mar 2018, 10:18
Forum: General questions
Topic: Presence disconnects and reconnects continuously
Replies: 94
Views: 9503

Re: Presence disconnects and reconnects continuously

Daughter's camera has now been off line for over 24 hours. Not good news. And that despite switching it off this morning for a couple of minutes to see if could be "unblocked". :cry:
by mjkenrick
02 Mar 2018, 15:51
Forum: General questions
Topic: Presence disconnects and reconnects continuously
Replies: 94
Views: 9503

Re: Presence disconnects and reconnects continuously

Reply intended for Christophe, to whom I have sent a private reply to his recent message, but the message itself seems not to have gone - it is still in the outbox, yet said it had been sent successfully. Hopefully you can find it.

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