Netatmo Forum

I have a similar situation often. The playback seems to hang, but if I click on the pause/play button, it usually carries on until it decides to stop again, and then I repeat the actions. Tis happens on both the app(more so) and also in Dropbox It means you get to see the recording all the way throu...

I seem to be limited to 360p if I have understood the picture correctly. This is the figure shown in the middle of the screen during playback on the app on my phone. However, I do know that my Wi-Fi connection is a partial problem.

I have a similar sort of problem with Dropbox. I can see that there was an "incident" on the app on my phone, but sometimes the link says "empty file cannot be previewed". There were 5 such successive episodes yesterday. If the SD card is meant to be able to retain all the incide...

"A second concern. My own camera is currently switching on and off periodically, but does not seem to be transmitting scenes, captured during an off period, when it connects again, which I understand it is meant to do . I know that I drove into our drive and that an Amazon person came calling,...

Interesting comment from Subzero. In fact my daughter is using what my son says is a rather good router - a Mikrotik router - bottom end of the commercial scale, but better than the general type that you mention. A second concern. My own camera is currently switching on and off periodically, but doe...

Interesting - the French posts about disconnecting cameras started exactly 12 months ago, and a resolution was promised then "toute suite"! So it would seem that it has taken 12 months to get nowhere with solving this problem. Not impressive after paying quite a lot for security, that then...

Daughter's camera still showing disconnected - since Monday!! Mine is now becoming dysfunctional - been on and off like a yoyo today. There being no obvious reason, it would be good if a Netatmo person could sort this out as there seem to be too many people with the same problem

Camera now been off 48 hours. Not at all good!!

Daughter's camera has now been off line for over 24 hours. Not good news. And that despite switching it off this morning for a couple of minutes to see if could be "unblocked".

Reply intended for Christophe, to whom I have sent a private reply to his recent message, but the message itself seems not to have gone - it is still in the outbox, yet said it had been sent successfully. Hopefully you can find it.