Search found 19 matches

by Kay
22 Sep 2020, 02:02
Forum: General questions
Topic: Station name - no longer available?
Replies: 5
Views: 1198

Station name - no longer available?

With the most recent iOS update I'm missing a function that is important to me: Naming the station. So far there was a Settings area in the Netatmo app where I could assign a custom name to my weather station. The station name was displayed at the top of the Netatmo main view, and was also spoken ve...
by Kay
25 Nov 2019, 23:16
Forum: General questions
Topic: Modules cannot be removed
Replies: 8
Views: 657

Re: Modules cannot be removed

Yes, I was contacted in the meantime and have received a return label. Thanks!
by Kay
25 Nov 2019, 17:26
Forum: General questions
Topic: Modules cannot be removed
Replies: 8
Views: 657

Re: Modules cannot be removed

I have already responded to the agent that no help is needed anymore. History of the case: The agent forwarded the request to delete those ghost modules to some internal folks on 11/08/2019 and informed me accordingly. After asking for a status, I received a reply on 11/15/2019 that the issue would ...
by Kay
24 Nov 2019, 18:53
Forum: General questions
Topic: Modules cannot be removed
Replies: 8
Views: 657

Re: Modules cannot be removed

Since there is still no response with regards to my ticket, I have just requested a return label for the HW3 station I got from the recently. Will sell all other modules via ebay. After being a Day-1 user since 2012, they managed to f*ck me off with this none-existing customer satisfaction experienc...
by Kay
22 Nov 2019, 00:10
Forum: General questions
Topic: Modules cannot be removed
Replies: 8
Views: 657

Re: Modules cannot be removed

Thanks! As said I contacted the support as well of course, and I'm waiting for almost 2 weeks now, but no reply. Which is really surprising, because my past experience with their support is really good.
by Kay
19 Nov 2019, 17:03
Forum: General questions
Topic: Modules cannot be removed
Replies: 8
Views: 657

Modules cannot be removed

For the first time in many years of using my Weather Station, I am completely disappointed about the lack of support. I have a ticket open for this since more than a week, but nothing happens... I was accepted for the Homekit beta test (which doesn't seem to be beta anylonger, because Homekit is adv...
by Kay
08 Jan 2019, 00:05
Forum: My Weather Station data
Topic: SERVER STATUS
Replies: 17
Views: 4386

Re: SERVER STATUS

My prophecy for a nearer future is that we will see a change of Netatmo's T's&C's towards a paid service model... :roll: I'm using my Netatmo weatherstation since day 1 it was available, and to be honest, I was always asking myself if they would really be able to cover the costs for maintaining the ...
by Kay
23 Nov 2017, 13:22
Forum: General questions
Topic: Support for Echo Show?
Replies: 2
Views: 357

Re: Support for Echo Show?

Ok, no reply probably means it's not coming... I have replaced one of my Presences with a Ring Floodlight now. Works like a charm with Echo Show, and adds the capatility of 2-way-audio communication. Obvious and very-hard-to-accept downside is their subscription model of course. 30 Bucks per year fo...
by Kay
16 Nov 2017, 18:39
Forum: General questions
Topic: Support for Echo Show?
Replies: 2
Views: 357

Support for Echo Show?

Hi, are you guys planning to support Amazon's new Echo Show device with a new (or updated) skill, so that the video feed of Presence cameras can be displayed on the Echo Show screen? I already have 2 Presence cameras and would really love to use them along with Echo Show. For the time being, when it...
by Kay
22 Sep 2017, 19:27
Forum: General questions
Topic: Disable alerts time-based?
Replies: 2
Views: 253

Re: Disable alerts time-based?

Thanks for the reply! Wasn't aware of that option.

But one question remains: How does the Welcome camera differentiate at night, i.e. how does it know that I'm either sleeping or not at home if it doesn't see me for the time while I'm asleep?

Go to advanced search