Search found 18 matches

by Stefan83
11 Sep 2020, 13:37
Forum: iOS
Topic: Notification doesn't work when movement
Replies: 0
Views: 4425

Notification doesn't work when movement

Hi,

on my IPhone (and on the IPhone of my spouse) it doesn't show notification when movement is detected.

Is there a hidden setting for that?

Thanks,
Stefan

PS: I got a notification for adding someone to my family. So notification seems working.
by Stefan83
22 Jul 2020, 13:34
Forum: General questions
Topic: Viewing direct from URL
Replies: 9
Views: 2865

Re: Viewing direct from URL

no ideas? :?
by Stefan83
15 Jul 2020, 13:18
Forum: General questions
Topic: Viewing direct from URL
Replies: 9
Views: 2865

Re: Viewing direct from URL

Live Stream : CODE: SELECT ALL http://your_cam_local_ip/zzzzzzzzzzzzz/live/files/high/index.m3u8 You can open the m3u8 url in VLC app, I'm starting the Live Stream in VLC: "Stream" --> "Open Network Stream" paste the URL with correct IP Hit Play The Live-Stream starts and shows three short video-cl...
by Stefan83
25 Mar 2020, 19:15
Forum: General questions
Topic: Delayed Notification in Security App
Replies: 1
Views: 190

Delayed Notification in Security App

Hello,

Since today the notifications from the Security App are extremely delayed (up to one hour).
The issue occurs on two different devices (2 iPhones).
The notification from HomeKit are on time.

Are there known issues in the netatmo infrastructure?

Thanks,
Stefan
by Stefan83
25 Sep 2019, 13:06
Forum: General questions
Topic: "Improve detection" working?
Replies: 2
Views: 475

"Improve detection" working?

Hi, during windy weather condition the cover of my garden furniture is detected as person 20-25 times a day. I'm using the "Improve detection" and select "None of them" (What is this?). But it doesn't have any effect and the exact-same false detection happens again and again. Is this feature working...
by Stefan83
27 Aug 2019, 18:00
Forum: General questions
Topic: Live streaming isn’t working anymore
Replies: 3
Views: 558

Re: Live streaming isn’t working anymore

Now it’s working again.
Strange, I didn’t change anything in the configuration.
by Stefan83
18 Aug 2019, 10:54
Forum: General questions
Topic: Live streaming isn’t working anymore
Replies: 3
Views: 558

Re: Live streaming isn’t working anymore

Update: It‘s working, when my phone is connected to the local WiFi.
The issue occurs, when connected to an outside internet connection (like other WiFi or mobile internet)
by Stefan83
16 Aug 2019, 22:53
Forum: General questions
Topic: Live streaming isn’t working anymore
Replies: 3
Views: 558

Live streaming isn’t working anymore

Hi,
since today both presence cameras doesn’t show live streaming anymore. When I try to start, the loading ring never stops.
The issue occurs in the Netatmo Security App (iOS) and HomeKit.

Recorded videos are working well.

Any suggestions?
Thanks
s

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