Search found 9 matches

by Ryan365
10 Apr 2020, 15:34
Forum: General questions
Topic: Netatmo Server down?
Replies: 4
Views: 1291

Re: Netatmo Server down?

Same here. They confirmed to me on twitter they had issues a few days ago too. Looks like the same has happened again.
by Ryan365
07 Apr 2020, 20:22
Forum: General questions
Topic: Is there a problem with Netatmo servers?
Replies: 5
Views: 1227

Re: Is there a problem with Netatmo servers?

Yes, I think there's an issue. I've rebooted both cams but the issue persists.
by Ryan365
07 Apr 2020, 19:14
Forum: General questions
Topic: Is there a problem with Netatmo servers?
Replies: 5
Views: 1227

Is there a problem with Netatmo servers?

I've stopped getting alerts on both my outdoor cams, and my indoor cam has been doing lots of weird things like sending notifications even with a known person is at home?
by Ryan365
18 Oct 2019, 20:36
Forum: General questions
Topic: My Indoor camera keeps saying "Video Unavailable. The Camera is off"
Replies: 6
Views: 4262

My Indoor camera keeps saying "Video Unavailable. The Camera is off"

Hi Ive noticed this several times now but I go in to the app and my Indoor camera is off. No one as turned it off. It seems to come back on by itself. It cant be the wifi as urs right next to the router and the outdoor camera which is much further away is still working as normal.. Please can someone...
by Ryan365
06 Jul 2019, 17:55
Forum: General questions
Topic: My outdoor camera as stopped going in to lowlight mode.
Replies: 7
Views: 2300

Re: My outdoor camera as stopped going in to lowlight mode.

Anyone?

Do I need to return it? I've had no luck my first one the mic doesn't work now this.
by Ryan365
06 Jul 2019, 00:33
Forum: General questions
Topic: My outdoor camera as stopped going in to lowlight mode.
Replies: 7
Views: 2300

My outdoor camera as stopped going in to lowlight mode.

Hi, I have noticed recently my presence device no longer automatically switches to lowlight mode. I can see the 3 infra reds on but the picture is pitch black. It may have started happening after the 153 firmware update but I can't be 100% certain. If I turn it off by the power, and then back on. It...
by Ryan365
21 Aug 2018, 10:05
Forum: General questions
Topic: Image extremely dark, during night.
Replies: 8
Views: 1854

Re: Image extremely dark, during night.

My brand new presence which I'm also having Microphone issues with is doing this too. It's been installed less than a week
by Ryan365
19 Aug 2018, 15:28
Forum: General questions
Topic: Presence: Horrible Sound from Microphone - Is this normal?
Replies: 5
Views: 1630

Re: Presence: Horrible Sound from Microphone - Is this norma

Well as much as I like the camera the customer service/support from
netatmo is non existent. I'll be returning.
by Ryan365
16 Aug 2018, 19:04
Forum: General questions
Topic: Presence: Horrible Sound from Microphone - Is this normal?
Replies: 5
Views: 1630

Presence: Horrible Sound from Microphone - Is this normal?

Hi All I've purchased my first presence device. Everything seems OK except for the Microphone sound. It's a really loud white noise type of sound like the wind is blowing expressively but there isn't any wind. It also doesn't pickup anything when I shout at it. It doesn't record anything else. I tri...

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