Search found 9 matches
- 10 Apr 2020, 15:34
- Forum: General questions
- Topic: Netatmo Server down?
- Replies: 4
- Views: 1291
Re: Netatmo Server down?
Same here. They confirmed to me on twitter they had issues a few days ago too. Looks like the same has happened again.
- 07 Apr 2020, 20:22
- Forum: General questions
- Topic: Is there a problem with Netatmo servers?
- Replies: 5
- Views: 1227
Re: Is there a problem with Netatmo servers?
Yes, I think there's an issue. I've rebooted both cams but the issue persists.
- 07 Apr 2020, 19:14
- Forum: General questions
- Topic: Is there a problem with Netatmo servers?
- Replies: 5
- Views: 1227
Is there a problem with Netatmo servers?
I've stopped getting alerts on both my outdoor cams, and my indoor cam has been doing lots of weird things like sending notifications even with a known person is at home?
- 18 Oct 2019, 20:36
- Forum: General questions
- Topic: My Indoor camera keeps saying "Video Unavailable. The Camera is off"
- Replies: 6
- Views: 4262
My Indoor camera keeps saying "Video Unavailable. The Camera is off"
Hi Ive noticed this several times now but I go in to the app and my Indoor camera is off. No one as turned it off. It seems to come back on by itself. It cant be the wifi as urs right next to the router and the outdoor camera which is much further away is still working as normal.. Please can someone...
- 06 Jul 2019, 17:55
- Forum: General questions
- Topic: My outdoor camera as stopped going in to lowlight mode.
- Replies: 7
- Views: 2300
Re: My outdoor camera as stopped going in to lowlight mode.
Anyone?
Do I need to return it? I've had no luck my first one the mic doesn't work now this.
Do I need to return it? I've had no luck my first one the mic doesn't work now this.
- 06 Jul 2019, 00:33
- Forum: General questions
- Topic: My outdoor camera as stopped going in to lowlight mode.
- Replies: 7
- Views: 2300
My outdoor camera as stopped going in to lowlight mode.
Hi, I have noticed recently my presence device no longer automatically switches to lowlight mode. I can see the 3 infra reds on but the picture is pitch black. It may have started happening after the 153 firmware update but I can't be 100% certain. If I turn it off by the power, and then back on. It...
- 21 Aug 2018, 10:05
- Forum: General questions
- Topic: Image extremely dark, during night.
- Replies: 8
- Views: 1854
Re: Image extremely dark, during night.
My brand new presence which I'm also having Microphone issues with is doing this too. It's been installed less than a week
- 19 Aug 2018, 15:28
- Forum: General questions
- Topic: Presence: Horrible Sound from Microphone - Is this normal?
- Replies: 5
- Views: 1630
Re: Presence: Horrible Sound from Microphone - Is this norma
Well as much as I like the camera the customer service/support from
netatmo is non existent. I'll be returning.
netatmo is non existent. I'll be returning.
- 16 Aug 2018, 19:04
- Forum: General questions
- Topic: Presence: Horrible Sound from Microphone - Is this normal?
- Replies: 5
- Views: 1630
Presence: Horrible Sound from Microphone - Is this normal?
Hi All I've purchased my first presence device. Everything seems OK except for the Microphone sound. It's a really loud white noise type of sound like the wind is blowing expressively but there isn't any wind. It also doesn't pickup anything when I shout at it. It doesn't record anything else. I tri...