Netatmo Forum

I have answer from Netatmo support:

“... Based on the description, the product cannot be repaired remotely and needs to be replaced.

I invite you to contact your reseller in order to organize an exchange, if your product is still under warranty. ...”

No luck. My warranty is expired((

Hello 1R5 doesn7t seem to be a capacitor but an inductor. About the other capacitor i think you need a crazy guy with a working camera who want to de-solder the capacitor and measure their value. Sorry but I don't have this product. De-soldering and measuring the values ​​would be the best option. ...

I think I was wrong in previous post. However burns are not very pleasant. Having read about similar problems with LED lamps (a similar pattern of behavior in a cycle with a short start at the beginning) I think that the problem is with the LED driver, and most likely with the capacitor circuit that...

Still have no answer from support ticket number 2655190. Plus send another ticket. I try to disassemble my camera too. And that’s what I found: 4CC39BFA-CB0A-42C0-A909-EFDDA3D1D913.jpeg 3A329A93-47F8-41FA-98A9-5CB537EF3784.jpeg No luck! Same burns 😡🔥🔥🔥 Without the blue filter plate camera runs like ...

I have the same issue.
Camera work in a loop when it’s absolutely dark:
13 seconds IR is ON
46 seconds IR is OFF

Today I send my request to support.

Has anyone received a response from support?

I will buy this sensors if they will be available in HomeKit!

I totally agree!

I live in the flat with windows on 2 side of the house on 10 floor. I think GPS signal reflected from other distant buildings and my coordinates may migrates...

So it’s very frustrating to see that you stay at home, but your camera says you leave. And that thing happen every day!

My wife have same experience, and via HomeKit app too. When she outside our home she can’t see live stream via security app and via Home app. She act as guest user. But I don’t have this problem. And yes we have HomeKit hub via Apple TV 4 I find a solution for me! Maybe it helps other. Apple TV rec...

My wife have same experience, and via HomeKit app too.
When she outside our home she can’t see live stream via security app and via Home app. She act as guest user. But I don’t have this problem.

And yes we have HomeKit hub via Apple TV 4

+1
I will buy this valves thermostats only if this option becomes available!