Search found 8 matches

by Relu
01 Jul 2019, 09:49
Forum: General questions
Topic: True Temp. aften upgrade Relay to v197.
Replies: 6
Views: 940

Re: True Temp. aften upgrade Relay to v197.

I tried to correct one of my valves and the new temp is not stored
by Relu
29 Jan 2019, 20:28
Forum: General questions
Topic: Downgrade Relay v197 firmware?
Replies: 12
Views: 5106

Re: Downgrade Relay v197 firmware?

Hello, For three days I did not adjust the true temperature, I increased the temperature from 21.5 degrees to 22.5 in a room and 23 degrees in another room, so the real temperature is the one I consider optimal, namely 21.5 degrees. In the first two days the difference between the actual temperature...
by Relu
25 Jan 2019, 20:04
Forum: General questions
Topic: Downgrade Relay v197 firmware?
Replies: 12
Views: 5106

Re: Downgrade Relay v197 firmware?

Brieuc I said the ticket number first, I think Tom mistakenly told the number of my ticket, then he corrected and said another ticket number The point is that we both have the same problem from what I see, and if it does not work from day to day, it's pretty hard to believe the error will solve with...
by Relu
24 Jan 2019, 15:04
Forum: General questions
Topic: Downgrade Relay v197 firmware?
Replies: 12
Views: 5106

Re: Downgrade Relay v197 firmware?

Brieuc_Netatmo We are definitely not one and the same person. But we have the same problem I received an answer, see below, but I'm not happy with the solution, "7 days before to modify it again if needed" : Hello, If the Thermostat and/or your Valves display a slightly different temperature from yo...
by Relu
24 Jan 2019, 09:32
Forum: General questions
Topic: Downgrade Relay v197 firmware?
Replies: 12
Views: 5106

Re: Downgrade Relay v197 firmware?

Brieuc_Netatmo
Can you see ticket no 37427. I have the same problem...
Every day I need to adjust the temperature
by Relu
18 Jan 2019, 19:00
Forum: General questions
Topic: True Temperature not working
Replies: 18
Views: 1573

Re: True Temperature not working

I have the same problem, from support they tell me not to modify the true temp for 7 days, but I can't stay 7 days to see nothing is happened
by Relu
17 Jan 2019, 01:01
Forum: General questions
Topic: True Temp. aften upgrade Relay to v197.
Replies: 6
Views: 940

Re: True Temp. aften upgrade Relay to v197.

I have the same problem with the valves, every day I need to adjust the temperature. One of the valves displays a temperature of 2 degrees more when the radiators are hot, then when the temperature cools down, the temperature drops to an accelerated rate. For me it is the first year with Netatmo but...
by Relu
22 Dec 2018, 11:01
Forum: General questions
Topic: Problem with the server?
Replies: 7
Views: 423

Re: Problem with the server?

Since yesterday netamo don't work correctly

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