Search found 2927 matches

by Brieuc_Netatmo
18 Sep 2019, 19:50
Forum: Questions générales
Topic: Nouveau Programme Beta Test - Weather
Replies: 2
Views: 48

Re: Nouveau Programme Beta Test - Weather

@mcdt : c'est corrigé ! Merci de votre vigilance !
by Brieuc_Netatmo
18 Sep 2019, 17:30
Forum: General questions
Topic: Connection between relay and valves are intermittent
Replies: 1
Views: 35

Re: Connection between relay and valves are intermittent

Hi Svanis,
Please open a support request through our Help Center to be sure we have a look into this:
https://helpcenter.netatmo.com
In the meantime, please check the correct closing of the metal battery cover.
Have a nice day!
by Brieuc_Netatmo
17 Sep 2019, 14:49
Forum: Questions générales
Topic: True temperature setting
Replies: 2
Views: 97

Re: True temperature setting

Bonjour,
Bonne nouvelle, le correctif est déployé depuis hier !
La fonction True Temperature devrait désormais fonctionner tout à fait normalement.
N'hésitez pas à nous signaler tout fonctionnement inattendu.
Merci encore pour votre patience =)
by Brieuc_Netatmo
17 Sep 2019, 14:47
Forum: General questions
Topic: True temperature setting
Replies: 7
Views: 163

Re: True temperature setting

Hello,
The patch is deployed since yesterday!
The True Temperature function should now work as expected.
Do not hesitate to report any unexpected behaviour.
Thanks again for your patience =)
by Brieuc_Netatmo
17 Sep 2019, 14:46
Forum: Questions générales
Topic: Dysfonctionnement True Temperature sur vannes
Replies: 10
Views: 355

Re: Dysfonctionnement True Temperature sur vannes

Bonjour,
En effet, le correctif est déployé depuis hier !
Nous souhaitions effectuer les derniers tests avant de vous prévenir :)
N'hésitez pas à nous signaler tout fonctionnement inattendu.
Merci encore pour votre patience =)
by Brieuc_Netatmo
13 Sep 2019, 09:15
Forum: Weather Station Web Application
Topic: Comfort / air quality bars broken ?
Replies: 8
Views: 89

Re: Comfort / air quality bars broken ?

Thank you for your feedback :)
Have a great day!
by Brieuc_Netatmo
12 Sep 2019, 09:32
Forum: General questions
Topic: Valve starting boiler even if temperature reached
Replies: 2
Views: 58

Re: Valve starting boiler even if temperature reached

Hi, Once the Relay receives a new firmware, the update is pushed to the radio modules and it can last up to 48h, depending on the quantity of modules and the quality and stability of the radio connection between the modules and their Relay. You will get a normal behaviour once all modules are update...
by Brieuc_Netatmo
11 Sep 2019, 14:34
Forum: General questions
Topic: E-mail with strange content.
Replies: 1
Views: 78

Re: E-mail with strange content.

Hi Tobi-Net, I am confirming you that the email you received there is a mail from Netatmo. In the context of ensuring not keeping end user personal data of inactive users, we are verifying if you want us to keep you active in our product data base or not. If you do not want to be kept in our base, t...
by Brieuc_Netatmo
11 Sep 2019, 14:29
Forum: Weather Station Web Application
Topic: Comfort / air quality bars broken ?
Replies: 8
Views: 89

Re: Comfort / air quality bars broken ?

Hi,
This bug should now be fixed :)
Could you please confirm?
by Brieuc_Netatmo
11 Sep 2019, 14:29
Forum: Les applications iOS/Android/Web de la Station Météo
Topic: Appli web
Replies: 7
Views: 128

Re: Appli web

Bonjour,
Normalement c'est corrigé :)
Pouvez-vous confirmer ?

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