Search found 22 matches
- 02 Jun 2020, 12:39
- Forum: General questions
- Topic: Station location error
- Replies: 13
- Views: 975
Re: Station location error
Hi, I understand the concept of "homes" can be a little obscur for some of you so I will try to explain it as well as I can. Since firmware 177, the Stations are now placed in Netatmo homes like the other Netatmo products (Thermostats, Valves, Cameras...), this is an important evolution fo...
- 02 Jun 2020, 12:01
- Forum: General questions
- Topic: Is manual calibration broken on latest firmware?
- Replies: 15
- Views: 1450
Re: Is manual calibration broken on latest firmware?
Hi,
On the 27th of May we released a fix regarding the CO2 calibration that was not working.
The issue was not firmware related, you don't need to update your Station. You can simply launch a new CO2 calibration from the settings and it will work.
Thank you for understanding.
On the 27th of May we released a fix regarding the CO2 calibration that was not working.
The issue was not firmware related, you don't need to update your Station. You can simply launch a new CO2 calibration from the settings and it will work.
Thank you for understanding.
- 02 Jun 2020, 11:51
- Forum: General questions
- Topic: Unwanted beta Firmware 178 -> rollback to 177
- Replies: 3
- Views: 9500
Re: Unwanted beta Firmware 178 -> rollback to 177
@GEORGzer
You are probably right. I added the firmware version 178 in the release note for firmware updates.
You are probably right. I added the firmware version 178 in the release note for firmware updates.
- 01 Jun 2020, 12:18
- Forum: General questions
- Topic: Unwanted beta Firmware 178 -> rollback to 177
- Replies: 3
- Views: 9500
Re: Unwanted beta Firmware 178 -> rollback to 177
Hello,
The firmware 178 is not a beta firmware, it's the last firmware available for Stations v3 and v4.
In order for us to help you, can you send us a message via our Helpcenter (https://helpcenter.netatmo.com/en-us) to describe in details what issues you are experiencing?
Thank you
The firmware 178 is not a beta firmware, it's the last firmware available for Stations v3 and v4.
In order for us to help you, can you send us a message via our Helpcenter (https://helpcenter.netatmo.com/en-us) to describe in details what issues you are experiencing?
Thank you
- 21 Apr 2020, 19:49
- Forum: General questions
- Topic: No Firmware Update v1 Hardware Mainmodul
- Replies: 5
- Views: 713
Re: No Firmware Update v1 Hardware Mainmodul
Hi,
The rollout of the firmware 177 is performed over several weeks.
Please be assured that your Station will get the update.
Thank you for understanding.
The rollout of the firmware 177 is performed over several weeks.
Please be assured that your Station will get the update.
Thank you for understanding.
- 06 Apr 2020, 14:10
- Forum: Questions générales
- Topic: Plus aucune mesures
- Replies: 25
- Views: 1319
Re: Plus aucune mesures
Bonjour à tous,
Nous avons effectivement eu un retard dans le traitement des données remontées par les Stations Météo.
Tout est maintenant rentré dans l'ordre, aucune donnée n'a été perdue.
Merci pour votre compréhension.
Nous avons effectivement eu un retard dans le traitement des données remontées par les Stations Météo.
Tout est maintenant rentré dans l'ordre, aucune donnée n'a été perdue.
Merci pour votre compréhension.
- 06 Apr 2020, 11:12
- Forum: My Weather Station data
- Topic: No more data from servers?
- Replies: 14
- Views: 927
Re: No more data from servers?
Hello,
We indeed experienced a delay regarding the processing of the Weather Stations' data.
It is now getting back to normal and we were able to retrieve all the data so no lost.
Thank you for understanding.
We indeed experienced a delay regarding the processing of the Weather Stations' data.
It is now getting back to normal and we were able to retrieve all the data so no lost.
Thank you for understanding.
- 02 Apr 2020, 18:39
- Forum: My Weather Station data
- Topic: Outside temp is showing minus not plus
- Replies: 13
- Views: 18233
Re: Outside temp is showing minus not plus
any ideas ? This is screening up my graphs and also my heating is set via the temp outside on my Netatmo Thermo via ifttt and that’s getting screwed as well @sandra_c ? Hello, After investigating, it appears it may be hardware related more than software related. Can you please send us a message via...
- 23 Mar 2020, 17:22
- Forum: Questions générales
- Topic: Nouveau Programme Beta Test - Weather
- Replies: 15
- Views: 5591
Re: Nouveau Programme Beta Test - Weather
Bonjour,
Le souci concernant la pression a effectivement été corrigé.
La prochaine fois, n'hésitez pas à mettre vos retours dans la section du forum dédiée aux Beta Tests pour plus que cela soit plus pratique.
Merci
Le souci concernant la pression a effectivement été corrigé.
La prochaine fois, n'hésitez pas à mettre vos retours dans la section du forum dédiée aux Beta Tests pour plus que cela soit plus pratique.
Merci
- 23 Mar 2020, 17:11
- Forum: Setting up my Weather Station
- Topic: outdoor sensor
- Replies: 3
- Views: 773
Re: outdoor sensor
Hi, As Kozmix rightly said, the Outdoor Module measures the temperature and the humidity. The outdoor air quality is given by our provider AerisWeather. You can find more info here: https://helpcenter.netatmo.com/en-us/smart-home-weather-station-and-accessories/measures-and-calibrations/air-quality-...