Hello Hoodoo,
Do you still have this issue on last version of security ?
Regards,
Erwan.
Search found 15 matches
- 10 Jun 2020, 09:12
- Forum: Android
- Topic: Image profile changing
- Replies: 8
- Views: 2505
- 24 Apr 2020, 10:22
- Forum: Android
- Topic: Géolocalisation
- Replies: 8
- Views: 6825
Re: Géolocalisation
Bonjour,
Pour ceux qui ont toujours un souci de geolocalisation pourriez-vous me contacter en MP nous aurions besoin d'information supplémentaire pour vous aider à régler ce problème.
Cordialement,
Erwan.
Pour ceux qui ont toujours un souci de geolocalisation pourriez-vous me contacter en MP nous aurions besoin d'information supplémentaire pour vous aider à régler ce problème.
Cordialement,
Erwan.
- 03 Apr 2020, 16:45
- Forum: iOS
- Topic: Geofencing
- Replies: 6
- Views: 427
Re: Geofencing
Hi Rob,
This is an Android topic, you should ask your question in the iOs one https://forum.netatmo.com/viewforum.php?f=128
Regards,
Erwan.
This is an Android topic, you should ask your question in the iOs one https://forum.netatmo.com/viewforum.php?f=128
Regards,
Erwan.
- 26 Mar 2020, 12:06
- Forum: Android
- Topic: Geofencing
- Replies: 18
- Views: 3186
Re: Geofencing
Hello Tony, Sorry to hear that in your case the geofencing is still an issue, for most of our client the patch we deployed works. To be able to target specifically what's happening in your case, could you send me in private detail about your phone as your model and the version of android. Regards, E...
- 26 Mar 2020, 12:00
- Forum: Android
- Topic: Missing audio for notifications
- Replies: 1
- Views: 976
Re: Missing audio for notifications
Hi,
Do you still have the issue with the last version 3.0.5.11 ?
Regards,
Erwan.
Do you still have the issue with the last version 3.0.5.11 ?
Regards,
Erwan.
- 19 Feb 2020, 18:11
- Forum: Android
- Topic: Geofencing
- Replies: 18
- Views: 3186
Re: Geofencing
Hello, Unfortunately the phone manufacturer are modifying android OS to aggressively save battery. They are blocking apps to run in background, they are blocking apps to start them self at boot or use geolocation API in background. If you have a pure android phone (nexus, pixel) you shouldn't have a...
- 15 Feb 2020, 15:43
- Forum: Android
- Topic: Geofencing
- Replies: 18
- Views: 3186
Re: Geofencing
Hello,
We are deploying the version 3.0.5 that should fix this issue, if you already got the update and if you experience this issue, could you tell us if this issue is fixed for you.
Regards,
Erwan.
We are deploying the version 3.0.5 that should fix this issue, if you already got the update and if you experience this issue, could you tell us if this issue is fixed for you.
Regards,
Erwan.
- 15 Feb 2020, 15:35
- Forum: Android
- Topic: New app icon
- Replies: 2
- Views: 516
Re: New app icon
Hello,
Thank you for your enthusiasm!
We started the rollout of this new version with the new netatmo identity that going to be progressively deployed and should be available for everyone by the end of next week.
Regards,
Erwan.
Thank you for your enthusiasm!
We started the rollout of this new version with the new netatmo identity that going to be progressively deployed and should be available for everyone by the end of next week.
Regards,
Erwan.
- 16 Jan 2020, 08:28
- Forum: Android
- Topic: Geofencing
- Replies: 18
- Views: 3186
Re: Geofencing
Hi,
We are beta testing a new version of security (3.0.5) which contain a fix for this issue.
For those in the beta program could you tell us if you seeing any improvement regarding the detection of your home leaving when the geofencing is activated.
Regards,
Erwan.
We are beta testing a new version of security (3.0.5) which contain a fix for this issue.
For those in the beta program could you tell us if you seeing any improvement regarding the detection of your home leaving when the geofencing is activated.
Regards,
Erwan.
- 10 Jan 2020, 11:03
- Forum: Android
- Topic: Image profile changing
- Replies: 8
- Views: 2505
Re: Image profile changing
Hello,
Could you tell us which version of android you have on your phone?
Does it happen all the time or in specific situation ?
Regards,
Erwan.
Could you tell us which version of android you have on your phone?
Does it happen all the time or in specific situation ?
Regards,
Erwan.