Search found 2 matches

by Pklaffenbach
14 Aug 2019, 21:17
Forum: General questions
Topic: Unable to see videos
Replies: 2
Views: 127

Re: Unable to see videos

Dear Guillaume Thanks for the reply. Unfortunately, I have not received an email from you. I am in contact with Ali from the support team. My issue is that I can see events and thumbnails but cannot see videos or live stream. I can see the live stream in apple home but this is using a different conn...
by Pklaffenbach
12 Aug 2019, 22:20
Forum: General questions
Topic: Unable to see videos
Replies: 2
Views: 127

Unable to see videos

I’m trying to set up my camera. So far I can see the little pics in the app but I’m unable to see the videos or the live stream. I also can’t make any changes to the camera settings. From apple home I can see the live stream but I realize that there are different ways to access the camera. Support s...

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