Search found 3 matches

by trailmaker
07 Feb 2020, 11:54
Forum: General questions
Topic: Valves reports bad battery while its totally full
Replies: 37
Views: 5432

Re: Valves reports bad battery while its totally full

I contacted support a number of times but they haven't responded. I contacted them again today. So to sum it up, I have waited almost 1 month to get a reply and order the stickers, I got the stickers and they did absolutely nothing and now I have been waiting for another month to get a reply again. ...
by trailmaker
30 Jan 2020, 18:45
Forum: General questions
Topic: Valves reports bad battery while its totally full
Replies: 37
Views: 5432

Re: Valves reports bad battery while its totally full

I got the stickers through mail. But they did absolutely nothing. I still have the same problem with the same valve, tried again with a few sets of new batteries including a pair from another radiator valve that's working.
This looks like a faulty valve.
How should I proceed?
by trailmaker
11 Jan 2020, 15:45
Forum: General questions
Topic: Valves reports bad battery while its totally full
Replies: 37
Views: 5432

Re: Valves reports bad battery while its totally full

I have the same problem for 10 days. I have posted 2 tickets to netatmo support for more than a week (2616661 and 2617939) but have gotten absolutely no reply. Is there a solution for this? I have tried several sets of batteries including working batteries from another valve. In the meantime, the ra...

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