Search found 35 matches
- 31 Oct 2023, 11:17
- Forum: General questions
- Topic: Anticipation fail
- Replies: 11
- Views: 10009
Re: Anticipation fail
Unfortunately not. Around May - June they discovered that my Relay was frequently losing contact with their server and that this was causing the automatic learning to fail. I relocated the Relay and they confirmed that the disconnections had stopped. However, by then it was June and the heating was ...
- 07 Oct 2023, 13:07
- Forum: General questions
- Topic: Missing Outdoor Air Pollution Data
- Replies: 3
- Views: 742
Re: Missing Outdoor Air Pollution Data
It came back yesterday evening
- 06 Oct 2023, 10:33
- Forum: General questions
- Topic: Missing Outdoor Air Pollution Data
- Replies: 3
- Views: 742
Missing Outdoor Air Pollution Data
Just noticed that the Outdoor Air Pollution data is no longer displayed - the symbol is there but there is no graphic or text. This is on several different devices, so assume the data is not on the server. Based in UK
- 23 Apr 2023, 14:10
- Forum: General questions
- Topic: Anticipation fail
- Replies: 11
- Views: 10009
Re: Anticipation fail
A month and a half later and nothing has improved. Recently there were 2 days when, instead of coming on too early, it went to the setpoint at the default time of 30 minutes before the set time and I woke up to a cold house. Then yesterday it actually got the prediction about right - up to temperatu...
- 10 Mar 2023, 17:10
- Forum: General questions
- Topic: Anticipation fail
- Replies: 11
- Views: 10009
Re: Anticipation fail
Hi Brieuc_Netatmo,
Many thanks, that’s more clear.
I also received a reply to my assistance request, but unfortunately the link to give access to my system did not work. I have replied to the Agent
Many thanks, that’s more clear.
I also received a reply to my assistance request, but unfortunately the link to give access to my system did not work. I have replied to the Agent
- 10 Mar 2023, 13:15
- Forum: General questions
- Topic: Anticipation fail
- Replies: 11
- Views: 10009
Re: Anticipation fail
I’m still on 236 and the heating is still coming on 3 hours before the set time. Not sure if I will get 237 as the wording in the notification is a bit ambiguous “[Only for first versions of the Thermostat]”. Does this mean the fixes only apply to first versions but it will be universally applied or...
- 22 Feb 2023, 13:44
- Forum: General questions
- Topic: Anticipation fail
- Replies: 11
- Views: 10009
Re: Anticipation fail
Actually, it went to coming on 3 hours ahead of the set time about a week before, but I hadn’t noticed. Could it be related to firmware update released on Jan 17th?
- 22 Feb 2023, 11:56
- Forum: General questions
- Topic: Anticipation fail
- Replies: 11
- Views: 10009
Re: Anticipation fail
Yes. I had a similar issue last year, where the heating was coming on earlier than required. I raised a ticket, but it wasn’t resolved before summer when the heating was turned off. This year it has been coming on early, but only by half an hour or so. Then from Saturday 18th Feb it started coming o...
- 14 Feb 2022, 17:00
- Forum: General questions
- Topic: outdoor modul not seen on Weathermap
- Replies: 7
- Views: 1157
Re: outdoor modul not seen on Weathermap
Agree on both. App upgrade on iOS has brought back all the local stations, including my own. However, the weather map on the web seems worse than ever. Can’t see any stations in the whole county now if I zoom in. As I zoom out, more appear, but still less than before
- 02 Feb 2022, 12:02
- Forum: General questions
- Topic: outside temperature weatherstation not available
- Replies: 1
- Views: 514
Re: outside temperature weatherstation not available
Are you sure that they are in the same "Home"? This is necessary for it to work. I also had an issue where my Weather Station disappeared at the same time as the Advanced Algorithm disappered. They both returned at the same time. I think that the selection for your Weather Station, rather ...