Search found 8 matches

by akiraone
05 Jun 2020, 15:13
Forum: General questions
Topic: Night vision doesn't work
Replies: 76
Views: 35401

Re: Night vision doesn't work

Same for me. I get the respodne from producer. And my camera, exactly IR-led is toasted. But in free time I will try to fix it, myself. It wasnt related to the IR-screen, as I think before. Its the issue with overhating or overcurrency from IR-led.
by akiraone
22 May 2020, 15:24
Forum: General questions
Topic: Night vision doesn't work
Replies: 76
Views: 35401

Re: Night vision doesn't work

Ok, camera switch to nigh vision, at least came can see image in sephi (black n white), if there is any dim light in the room, you can see it switch for nigh vision. But it there is no light at all, camera cant see nothing. Because the IR-leds (red ones), switch just for second and tham, they are sw...
by akiraone
21 May 2020, 10:46
Forum: General questions
Topic: Night vision doesn't work
Replies: 76
Views: 35401

Re: Night vision doesn't work

Do you see the IR- Light of the remote blink on your livestream??? Yes, I can see it. I see that night vision is working, because everything after dark is in sephia mode (black/white), but IR-leds, not turn on :(. At least when you swich between IR-off to ON/AUTO it switch to one second and then ag...
by akiraone
21 May 2020, 00:55
Forum: General questions
Topic: Night vision doesn't work
Replies: 76
Views: 35401

Re: Night vision doesn't work

Stupid idea but have you tried to run it without the black IR screen ? just to see if it is the problem ? Maybe the ir LED has got some trouble and run too hot (which will burn the plastic but also make it's power supply chip thermal shut down) ... Good idea, I will try tomorrow. But Im worry, that...
by akiraone
20 May 2020, 12:13
Forum: General questions
Topic: Night vision doesn't work
Replies: 76
Views: 35401

Re: Night vision doesn't work

I also found that "https://www.fictiv.com/blog/posts/netatmo-welcome-indoor-security-camera-teardown". And on my version of camera, I dont have this transparent screen protection film (blue one). I quess, someone forget to install it, or maybe on lates version, they dont install it. Dont know :(. Bu...
by akiraone
20 May 2020, 12:11
Forum: General questions
Topic: Night vision doesn't work
Replies: 76
Views: 35401

Re: Night vision doesn't work

ok, I had enought of waiting, and I disamble the camera, what I found that IR screen, which cover the IRled has some burning marks inside and the plastic cover, which suround the IRled, has some deformation from heat. I quess, due to the marks in IR screen, the light not pass thru, as suppose, and t...
by akiraone
19 May 2020, 08:28
Forum: General questions
Topic: Night vision doesn't work
Replies: 76
Views: 35401

Re: Night vision doesn't work

I did not recive any answer from support. I wonder if this is software or hardware issue. If software, why some dosent have the problem. Did someone tried new SDcard or factory reset, or connecting to diffrenet network?
by akiraone
11 May 2020, 14:03
Forum: General questions
Topic: Night vision doesn't work
Replies: 76
Views: 35401

Re: Night vision doesn't work

Hello all,

I already send the message to tech support, but no luck with answer. Im with the same issue, as rest in the topic. My camera stop working with infrared, no image during night :( ... Please could you help me?

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