Netatmo Forum

Normally this happens when the IR-filter on a camera is stuck.

I had a similar issue. When you remove a module from a weather station after an hour or so it reappears on the website as "disconnected" and can't be removed. As you already guessed it is not an issue with your station but an issue on their server. Resetting your station won't help. I cont...

I want to connect an indoor module to another main unit (I currently use two main units). I deleted the indoor module from it’s original main module but cannot get it to connect to the other one.
Are there extra actions I must take? Can I reset the indoor module to factory settings?

What type of batteries do you use? I had that kind of issues last year with very high temperatures and very low temperatures. Started using Lithium batteries for the outside stations and haven’t had an issue since. Last week was the hottest week ever in my country with temperatures above 40 oC and e...

I had the same problem last year. If you contact support they can move the data from the old outdoormodule to the new outdoormodule for you.

So this vulnerability is serious.

Can Netatmo provide an update when the weatherstation will receive a fix for this?

Could you please update the following station for me:

MAC addres 70:ee:50:01:48:48

Thanks.

I personally won't be pre-ordering this. The very long delay and the fact that Netatmo is still not mentioning that it is available in it's own store are making me suspicious. I think they are having a lot of trouble getting the product working or manufactured properly. After it is finally out I wil...

Did you reinstall the tilt bucket the right way? There are magnets attached to one side of it that activate the sensor. That side should point to the sensor.

Yes. Open your Netatmo webpage in a browser. Go to settings. Select your station. Then on the bottom of the dialog you have advanced option to download data as .csv file or Excel file.