Search found 26 matches

by mla
14 Sep 2021, 13:18
Forum: General Questions
Topic: How to temporarily turn sirene off
Replies: 0
Views: 1117

How to temporarily turn sirene off

I am unable to temporarily turn the siren off remotely from triggering upon an unknown face or movement of the door. I had a technician visiting which I gave a key. Is there a way to switch off the siren for some hours, as if someone known is at home?
by mla
29 Aug 2021, 09:03
Forum: General questions
Topic: Apple Home cameras online/offline flapping
Replies: 9
Views: 2301

Re: Apple Home cameras online/offline flapping

I have the same issues with both Indoor Camera and Presence cameras. When I go into the security app, some cameras are disconnected and I cannot see video recorded as the connection has been lost. If you wait long enough the connection is re-established. This is going on for some months. I have foun...
by mla
08 Aug 2021, 04:35
Forum: General questions
Topic: Netatmo nsc01-EU camera. When turned on, the green led lights up and does not turn off.
Replies: 5
Views: 3575

Re: Netatmo nsc01-EU camera. When turned on, the green led lights up and does not turn off.

Same problem here. Bought a new camera and cannot get it connected. Green light stays on, ios is searching but can not find it.

No response from Netatmo. Anyone solved this issue?
by mla
10 Apr 2021, 13:49
Forum: General questions
Topic: Possible to start doorbell video recording earlier?
Replies: 68
Views: 21003

Re: Possible to start doorbell video recording earlier?

Completely agree. I experimented with the detection zones to improve this, but to no avail.
by mla
30 Nov 2020, 20:43
Forum: General questions
Topic: Chime button apparently not clear to visitors
Replies: 2
Views: 714

Chime button apparently not clear to visitors

I have the smart doorbell for some weeks now (without any issues except no apple watch pickup possible). I notice quite some people (especially older people) being confused where to press the doorbell. The chime symbol on the doorbell is apparently too small or not clear enough. Especially when it i...
by mla
30 Nov 2020, 20:40
Forum: Feature request
Topic: Larger, backlit chime symbol
Replies: 1
Views: 442

Larger, backlit chime symbol

I noticed quite some (older) people unable to find the chime button. They simply do not understand where to press a burron. I would suggest a larger, backlit chime button.
by mla
02 Oct 2020, 17:48
Forum: Applications
Topic: Can’t playback or download recorded movies
Replies: 8
Views: 1089

Re: Can’t playback or download recorded movies

It works here with same ios and firmware version.
by mla
02 Oct 2020, 11:52
Forum: Applications
Topic: Doorbell and Apple watch
Replies: 0
Views: 629

Doorbell and Apple watch

For info: I asked the helpcenter the following question: If anyone here has a clue, please let me know. I have an Apple Watch. If on, notifications for someone ringing the bell are not distinguisable from other notifications for detected movements. I did at first not install the security app on the ...
by mla
02 Oct 2020, 11:48
Forum: General questions
Topic: Mounting plate fragile
Replies: 6
Views: 1714

Re: Mounting plate fragile

Thanks!

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