Search found 23 matches

by fabiochi
17 Jan 2020, 07:15
Forum: General questions
Topic: Which is your experience about face detection?
Replies: 0
Views: 457

Which is your experience about face detection?

Hello all I would like to share my feedback about Welcome camera face detection and would like to have your experiences hoping Netatmo team would keep it to improve reliability ... because I think it is completely unreliable and not usable as Netatmo promises. My experience with face recognition is ...
by fabiochi
17 Jan 2020, 06:54
Forum: General questions
Topic: Set home & away via homekit status
Replies: 7
Views: 1423

Re: Set home & away via homekit status

@Guillaume_B_Netatmo any comment here?
It is really annoying continuing receiving motion alerts due to images at TV or reflexes on windows.
Since alert zones will not be available it is not usable keeping motion alerts on at night.
Your feedback would be very much appreciated
Thanks

fabio
by fabiochi
13 Jan 2020, 17:53
Forum: General questions
Topic: Set home & away via homekit status
Replies: 7
Views: 1423

Re: Set home & away via homekit status

@Guillaume_B_Netatmo
camera does still recognize faces in my TV making me crazy with tons of false notification
Any cache to have implemented alert zones you mentioned in August?
Thanks

fabio
by fabiochi
16 Nov 2018, 09:50
Forum: General questions
Topic: Relay periodic disconnect from WiFi
Replies: 15
Views: 1168

Re: Relay periodic disconnect from WiFi

Currently 2 out of my 5 relays are disconnected while 3 work perfectly.
The 2 not working:
- 1 is not more connected with the router
- 1 is connected with router

I would ask Netamtmo and Brieuc to help us on understanding what is happening ideally through the log of each relay

Thanks

fabio
by fabiochi
09 Nov 2018, 12:49
Forum: General questions
Topic: Relay periodic disconnect from WiFi
Replies: 15
Views: 1168

Re: Relay periodic disconnect from WiFi

Relay continues to disconnect from WiFi router. Not clear the behaviour but time to time it disconnects and after some time (hours or days) it reconnects Other relays are connected to the same router with no issue @Brieuc; is there any log where can have a check? I don't what can do please provide a...
by fabiochi
22 Oct 2018, 12:29
Forum: General questions
Topic: Relay periodic disconnect from WiFi
Replies: 15
Views: 1168

Relay periodic disconnect from WiFi

Time by time 1 of the 7 my relays disconnects from the network and not be reachable Following the message I got from the portal "Your Netatmo Relay xxxxx is not reachable. Have you changed the Wi-Fi router/password or turned off the Netatmo Relay?" WiFi is perfecly functioning with the same SSID and...
by fabiochi
08 Oct 2018, 14:33
Forum: General questions
Topic: Firmware update not coming
Replies: 31
Views: 3983

Re: Firmware update not coming

Understood thanks

fabio
by fabiochi
08 Oct 2018, 14:09
Forum: General questions
Topic: Firmware update not coming
Replies: 31
Views: 3983

Re: Firmware update not coming

Thanks Brieuc
it was not clear befor at least to me.
Anyway still not understanding why some relays stays with 174 while others with 176
Thanks

fabio
by fabiochi
08 Oct 2018, 09:48
Forum: General questions
Topic: Firmware update not coming
Replies: 31
Views: 3983

Re: Firmware update not coming

Take the USB cable that came in the box, plug it to the Relaise, run the "Netatmo Thermostat Wizard" app (like you did on the first setup) and do the update yourself. It only takes a couple of minutes to update the Relaise, Thermostat or Valves will update automatically within the next 12h after th...
by fabiochi
16 Oct 2017, 14:47
Forum: General questions
Topic: FIRMWARE v157 (relay) / 63 (Thermostat)
Replies: 1
Views: 533

FIRMWARE v157 (relay) / 63 (Thermostat)

Of my 5 thermostats just 1 has firmware v157(relay) / 63(thermostat) while other 4 have have v160(relay) / 59(thermostat) As the thermostat with v157/63 has a valve attached I think the update comes from the valve integration anyway as firmware v157(relay) / 63(thermostat) is not mentioned in Brieuc...

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