Search found 20 matches

by fabiochi
16 Nov 2018, 09:50
Forum: General questions
Topic: Relay periodic disconnect from WiFi
Replies: 15
Views: 676

Re: Relay periodic disconnect from WiFi

Currently 2 out of my 5 relays are disconnected while 3 work perfectly.
The 2 not working:
- 1 is not more connected with the router
- 1 is connected with router

I would ask Netamtmo and Brieuc to help us on understanding what is happening ideally through the log of each relay

Thanks

fabio
by fabiochi
09 Nov 2018, 12:49
Forum: General questions
Topic: Relay periodic disconnect from WiFi
Replies: 15
Views: 676

Re: Relay periodic disconnect from WiFi

Relay continues to disconnect from WiFi router. Not clear the behaviour but time to time it disconnects and after some time (hours or days) it reconnects Other relays are connected to the same router with no issue @Brieuc; is there any log where can have a check? I don't what can do please provide a...
by fabiochi
22 Oct 2018, 12:29
Forum: General questions
Topic: Relay periodic disconnect from WiFi
Replies: 15
Views: 676

Relay periodic disconnect from WiFi

Time by time 1 of the 7 my relays disconnects from the network and not be reachable Following the message I got from the portal "Your Netatmo Relay xxxxx is not reachable. Have you changed the Wi-Fi router/password or turned off the Netatmo Relay?" WiFi is perfecly functioning with the same SSID and...
by fabiochi
08 Oct 2018, 14:33
Forum: General questions
Topic: Firmware update not coming
Replies: 27
Views: 1770

Re: Firmware update not coming

Understood thanks

fabio
by fabiochi
08 Oct 2018, 14:09
Forum: General questions
Topic: Firmware update not coming
Replies: 27
Views: 1770

Re: Firmware update not coming

Thanks Brieuc
it was not clear befor at least to me.
Anyway still not understanding why some relays stays with 174 while others with 176
Thanks

fabio
by fabiochi
08 Oct 2018, 09:48
Forum: General questions
Topic: Firmware update not coming
Replies: 27
Views: 1770

Re: Firmware update not coming

Take the USB cable that came in the box, plug it to the Relaise, run the "Netatmo Thermostat Wizard" app (like you did on the first setup) and do the update yourself. It only takes a couple of minutes to update the Relaise, Thermostat or Valves will update automatically within the next 12h after th...
by fabiochi
16 Oct 2017, 14:47
Forum: General questions
Topic: FIRMWARE v157 (relay) / 63 (Thermostat)
Replies: 1
Views: 421

FIRMWARE v157 (relay) / 63 (Thermostat)

Of my 5 thermostats just 1 has firmware v157(relay) / 63(thermostat) while other 4 have have v160(relay) / 59(thermostat) As the thermostat with v157/63 has a valve attached I think the update comes from the valve integration anyway as firmware v157(relay) / 63(thermostat) is not mentioned in Brieuc...
by fabiochi
16 Oct 2017, 14:35
Forum: General questions
Topic: [SOLVED] Install a new thermostat into an existing home
Replies: 3
Views: 250

Re: Install a new thermostat into an existing home

Solved. I think it was due to Bluetooth connection. Not sure if related to BT on my phone or distance.
@Brieuc: FYI documentation is very vague not mentioning Bluetooth neither distance
by fabiochi
13 Oct 2017, 13:55
Forum: General questions
Topic: [SOLVED] Install a new thermostat into an existing home
Replies: 3
Views: 250

Re: Install a new thermostat into an existing home

Thanks Brieuc
I tried with android app but from home >>> install new product but app cannot detect the relay.
Which is the procedure to allow app to connect with relay and install the thermostat?
thanks

fabio
by fabiochi
13 Oct 2017, 13:20
Forum: General questions
Topic: [SOLVED] Install a new thermostat into an existing home
Replies: 3
Views: 250

[SOLVED] Install a new thermostat into an existing home

I would install a new thermostat in a new room from an already existing home Using the thermostat setup application (windows application downloaded from the web site) it places the thermostat a new created house. It seems there is no way to select existing houses. Even trying to move the thermostat ...

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