Search found 9 matches

by jlbalboa
08 Mar 2016, 19:28
Forum: General questions
Topic: HOMEKIT Compatibility for old relay
Replies: 27
Views: 2934

Re: HOMEKIT Compatibility for old relay

I bought two thermostats: one in the netatmo shop (end of september 2015) and one in Amazon.es (end of october 2015).
The joke is that I received a blue-led one in netatmo shop and a white-led one in Amazon. You obtain and older product if you buy it to netatmo?
by jlbalboa
08 Mar 2016, 19:08
Forum: General questions
Topic: request forum in Italian
Replies: 11
Views: 974

Re: request forum in Italian

+1 for a Spanish forum in my case.
Dividing the forum into languages divides the knowledge, but everyone is free to explore the languages he/she can understand (like the whole internet).
Thanks/Gracias.
by jlbalboa
08 Mar 2016, 18:59
Forum: General questions
Topic: Cashback 30€ discount ¡refused! Is it a joke?
Replies: 23
Views: 1752

Re: Cashback 30€ discount ¡refused! Is it a joke?

Hi everybody, goods news! It seems that Netatmo is finally resolving the problem. I have received the following email, this time not from contat-shop@netatmo.com, but from netatmo.cashback@customsolutions.fr. (The email is in spanish) ************ Le informamos que su demanda Netatmo 44031-629 es co...
by jlbalboa
23 Feb 2016, 22:47
Forum: General questions
Topic: Cashback 30€ discount ¡refused! Is it a joke?
Replies: 23
Views: 1752

Re: Cashback 30€ discount ¡refused! Is it a joke?

Show must go on! Today I have received another letter by post. Now the say that I cannot participate in the promotion because I have participated before!!!!!!!!!!!!!!!!!!! Bravo!!!! Olé!!!!! Not a coin from the promised refund but a collection of letters. A regrettable show.... A show that started l...
by jlbalboa
07 Feb 2016, 21:51
Forum: General questions
Topic: Cashback 30€ discount ¡refused! Is it a joke?
Replies: 23
Views: 1752

Re: Cashback 30€ discount ¡refused! Is it a joke?

The frustrating experience goes on!! Last received email from Netatmo, weeks ago: ********** (contact-shop@netatmo.com, Prashanth) (21 jan 2016) HI, We have transferd your mail to the agency, they will contact you directly, we will not be informed. Sorry for not being able to provide you much help h...
by jlbalboa
13 Jan 2016, 17:12
Forum: General questions
Topic: Cashback 30€ discount ¡refused! Is it a joke?
Replies: 23
Views: 1752

Re: Cashback 30€ discount ¡refused! Is it a joke?

Sorry to hear that. Perhaps there are more some users of Netatmo with the same problem. It is curious that they lowered the prices on black friday much more than 20€ or 30€. We paid the regular price and have many problems to obtain a minor discount. A discount that they promised! I will never follo...
by jlbalboa
10 Jan 2016, 23:11
Forum: General questions
Topic: Cashback 30€ discount ¡refused! Is it a joke?
Replies: 23
Views: 1752

Re: Cashback 30€ discount ¡refused! Is it a joke?

I continue coping the emails with contact-shop@netamo.com ********** (contact-shop@netatmo.com) (4 dec 2015) HI, I have transferred your request to the correct department, they will recheck your request, thanks for your patience. ********** (me) (5 dec 2015) Hi again Prashanth, I look forward to hea...
by jlbalboa
30 Nov 2015, 19:16
Forum: General questions
Topic: Cashback 30€ discount ¡refused! Is it a joke?
Replies: 23
Views: 1752

Re: Cashback 30€ discount ¡refused! Is it a joke?

Please netamo, my serial number is j080d8c
My order in netatmo-shop was 600007141, with date 25/9/2015.

Thanks
by jlbalboa
28 Nov 2015, 01:42
Forum: General questions
Topic: Cashback 30€ discount ¡refused! Is it a joke?
Replies: 23
Views: 1752

Cashback 30€ discount ¡refused! Is it a joke?

I received an email about a 30€ refund (cashback program) from contact-shop@netatmo.com on september 24th. I decided to participate in order to receive a refund of 30€ after the purchase of a thermostat and I was in contact with contact-shop@netatmo.com. Nevertheless I have just received two letters...

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