Search found 101 matches

by Sergey
17 Jan 2019, 10:53
Forum: Les applications iPhone/Android/Web du Thermostat
Topic: mauvaise ergonomie sur Samsung S8
Replies: 7
Views: 557

Re: mauvaise ergonomie sur Samsung S8

Bonjour Fer,
Pouvez-vous partager une capture d'écran pour qu'on comprenne mieux le souci ?
Merci
by Sergey
20 Dec 2017, 11:15
Forum: Thermostat iOS/Android/Web Application
Topic: Error on Sunday: schedule until..
Replies: 4
Views: 369

Re: Error on Sunday: schedule until..

Hi Hakki,

We will check it.
Thank you for feedback.
by Sergey
03 Nov 2017, 12:21
Forum: Les applications iPhone/Android/Web du Thermostat
Topic: Boosts manuels impossibles depuis la dernière version
Replies: 7
Views: 587

Re: Boosts manuels impossibles depuis la dernière version

Bonjour,

on a crée la version avec la correction:
https://fw.netatmo.net/energy.apk

Pouvez-vous l'essayer et confirmer que le souci est bien parti ?
Merci
by Sergey
12 Oct 2017, 15:47
Forum: Thermostat iOS/Android/Web Application
Topic: Android app not showing AWAY and FROSTGUARD options [SOLVED]
Replies: 5
Views: 255

Re: Android app not showing AWAY and FROSTGUARD options [SOL

Hello
From version 3.0.14.5 of app ( currently in rollout ) , this should be fixed .
thank you all for feedback.
by Sergey
02 Oct 2017, 18:41
Forum: Thermostat iOS/Android/Web Application
Topic: Android Energy app stuck on login
Replies: 2
Views: 168

Re: Android Energy app stuck on login

Hi
Please check application update, it should be fixed in last version.
by Sergey
15 Nov 2016, 12:55
Forum: General questions
Topic: My experience installing Presence
Replies: 1
Views: 403

Re: My experience installing Presence

Thank you for feedback, we will check the issue and make update soon as possible.
by Sergey
29 Feb 2016, 10:57
Forum: Les applications iPhone/Android/Web du Thermostat
Topic: app android tout ne fonction pas
Replies: 11
Views: 531

Re: app android tout ne fonction pas

Cela devrait être résolu.
Dans le cas contraire, faîtes nous le retour.
by Sergey
03 Feb 2016, 16:36
Forum: Weather Station Android Application
Topic: Weather station in landscape mode?
Replies: 7
Views: 775

Re: Weather station in landscape mode?

Soon, we will make update which will contain rework for elements places holders, tablet case.
Please check the update and lets us know if it works for you
by Sergey
28 Oct 2015, 17:51
Forum: Thermostat iOS/Android/Web Application
Topic: Different info in web app and android app
Replies: 31
Views: 1332

Re: Different info in web app and android app

To investigate theses issue, please contact our support:

contact-support@netatmo.com
by Sergey
22 Oct 2015, 14:41
Forum: Thermostat iOS/Android/Web Application
Topic: Different info in web app and android app
Replies: 31
Views: 1332

Re: Different info in web app and android app

Hi!

Please contact our support & we will invistigate the issue together :

contact-support@netatmo.com

Waiting for your feedback.

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