Netatmo Forum

Same experience and same issue. Camera changed for 55€ and works ok....how long?

Please update:
Relay: g348ca4
Thermostat: j3487bc

Thanks indeed!

YES, problems again.....fascinating is, that SYSTEM STATUS on Netatmo help center web page is GREEN, it means - everything OK.
But this is NOT OK at all.....Netatmo, Netatmo....What is better: to have system free of charge with continuous problems or paid system which works...?

Same issues here, over and over and over it keeps saying can't connect to relay. Perhaps it's better if new errors messages would be assigned to different issues, as this is probably just an issue with the server from Netatmo. Wifi is going through the roof, so strong, no issues anywhere, yet the r...

EdwinS and Rebellion: Welcome to Netatmo world of magic

Yes, unfortunately I can also confirm, it's API is partially down. Its was down in few last night for about an hour. But now it is down for longer, last data is about 6 in the morning (UTC+2). Netatmo is very unstable, this is not a surpsise since the beginning I used these products. I think, I wil...

Also here in Czech Republic netatmo having outage sinice this morning and it is STILL LASTING. I have many gadgets from Netatmo and using them many years, but the truth is that last year or two Netatmo is very very unreliable and unstable. Because such a problems are periodically repeated.....Someth...

I installed “new” Presence, fakulty one was from 05/2018. New one was sent by Netatmo for a fee 55 Euro.
Have to send fakulty one back to Netatmo. Will do it this week.
I hope “new” one will work ok for longer time.

Flyfisher wrote: ↑07 Oct 2020, 21:00 I have same problem as well, everything else works well; detection during the day; but at night time no red leds no light neither automatic nor manually switched on. Camera switched on / off, restarts same issues...other camera works fine.

How "old" is this Presence?

Here we go