Search found 11 matches

by rickytr@gmail.com
27 Feb 2019, 18:51
Forum: Feature requests
Topic: Avoid false positives
Replies: 7
Views: 1211

Avoid false positives

I would like to suggest to add the possibility to define 'hot areas' where face identification is not active to reduce the possibility of false positives, for examples faces in TV. It's a frequent problem for me.

Riccardo
by rickytr@gmail.com
22 Nov 2018, 22:36
Forum: General questions
Topic: Problem with Security App (android)
Replies: 0
Views: 295

Problem with Security App (android)

I used the app on my old phone using the location to track my position outside the house and I did’t have any problem. Then i switched to a new phone so I uninstalled the app from the old phone and configured everything on the new one. But the app is not tracking me when I leave the house. Any sugge...
by rickytr@gmail.com
06 Oct 2018, 07:53
Forum: General questions
Topic: Firmware update not coming
Replies: 31
Views: 4631

Re: Firmware update not coming

Can you update my device please?

Relay g1e881a
Thermostat j1e705c

Thanks a lot.

Riccardo
by rickytr@gmail.com
10 Jan 2018, 10:36
Forum: General questions
Topic: Firmware update
Replies: 43
Views: 3939

Re: Firmware update

Can you update my Relay and thermostat to the latest version, please?
I'm still at 150-59.

Relay : 70:ee:50:1e:88:1a
Thermostat : 04:00:00:1e:70:5c.

Thanks a lot.

Riccardo
by rickytr@gmail.com
28 Sep 2017, 18:13
Forum: General questions
Topic: Boiler no longer reacting to thermostat
Replies: 8
Views: 829

Re: Boiler no longer reacting to thermostat

I had exactly the same problem one year ago and I had to replace the box because the relay was not working anymore.
by rickytr@gmail.com
05 Mar 2017, 10:04
Forum: General questions
Topic: Firmware upgrade
Replies: 203
Views: 18916

Re: Firmware upgrade

Can you update my thermostat, please?
I'm on 40/71
Serial j1e705c
70:ee:50:1e:88:1a

Thanks a lot.
by rickytr@gmail.com
26 Oct 2016, 12:51
Forum: General questions
Topic: Thermostat substitution
Replies: 4
Views: 593

Re: Thermostat substitution

Thanks a lot for your support.
by rickytr@gmail.com
25 Oct 2016, 20:28
Forum: General questions
Topic: Thermostat substitution
Replies: 4
Views: 593

Re: Thermostat substitution

Hello, the new thermostat is up and running. The serial of the new one is j1e705c. The serial of the OLD one is j1c1964. Also I kindly ask you to verify the firmware version of the thermostat because the new relay updated immediately after the connection and is now at 71 version but the thermostat i...
by rickytr@gmail.com
25 Oct 2016, 12:40
Forum: General questions
Topic: Thermostat impulse to boiler fault
Replies: 2
Views: 393

Re: Thermostat impulse to boiler fault

Have you solved your problem? I had the same problem and I replaced my thermostat with a new one but I'm interested in knowing if this is a common problem and if there's a solution.
by rickytr@gmail.com
21 Oct 2016, 11:28
Forum: General questions
Topic: Thermostat substitution
Replies: 4
Views: 593

Thermostat substitution

I had to change my thermostat because it was not switching on my boiler anymore and I'm waiting for a replacement. Can I setup the new one so that I'm not losing all my old data on your servers and I have not to start the learning period again?

Thanks a lot.

Riccardo

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