Netatmo Forum

Dear BRIEUC, Could you kindly check my algorithms? Despite is set on "on" and I have had for more than one year, it stopped working and now is working with the histeris mode. I can't understand why the advance algorithms stopped working. Serial number J1a694a firmware 55 Thanks in advance for your h...

Dear Friends, as the side connection of your beloved devices is a little flimsy and the netatmo support service can't hel us in order to fix this problem I decided to stand up and fight for my fellows, trying to find the final solution of this recurring problem. As we know that there is no soultion ...

Dear all, I've updated your Thermostats with a new beta firmware. Please let me know if you still get disconnections. @apeloso: your issue is not related to the same bug. Please install your Thermostat again, as it was new, to fix this. After your update (btw: how can I check that the thermostst is...

Same problem,

Can you kindly check my device?

Serial is :j1a694a

Does netatmo has an idea why so many devices keep disconetting?