Search found 38 matches

by durrantie
11 Jul 2017, 18:59
Forum: General questions
Topic: Tags discontinued!!!
Replies: 5
Views: 607

Re: Tags discontinued!!!

This is the main reason I got rid of my Netatmo Welcome, I suspect there probably being redesigned but either way its taking far too long with no news.
by durrantie
12 Jun 2017, 11:41
Forum: General questions
Topic: FAQ: All you need to know about firmware upgrades
Replies: 799
Views: 184070

Re: FAQ: All you need to know about firmware upgrades

Would love to try out the new update, my unit details are: 70:ee:50:01:7f:ae

Hopefully it helps my wind gauge.

Thanks.
by durrantie
30 Jan 2017, 01:01
Forum: General questions
Topic: Tag not reachable
Replies: 56
Views: 5347

Re: Tag not reachable

Hi, your firmware will update itself automatically in due course you can't force it, I suggest waiting for it to update and trying with the tags again.

If you need help from Netatmo directly you probably won't get a response here and you should contact them from the Netatmo website support page.
by durrantie
24 Jan 2017, 16:10
Forum: General questions
Topic: Welcome camera with red light
Replies: 11
Views: 553

Re: Welcome camera with red light

Sorry to hear of your issues, if you bought it using Paypal you could maybe start a resolution though them. I always buy from Amazon, they have a very good returns procedure. I had one Netatmo Welcome become faulty quite quickly after purchase, bought from Amazon & it was replaced in days. Oh, I sho...
by durrantie
28 Dec 2016, 22:06
Forum: General questions
Topic: Where do you place your camera?
Replies: 3
Views: 273

Re: Where do you place your camera?

For me its about 5 metres away from the front door.
by durrantie
28 Dec 2016, 17:56
Forum: General questions
Topic: Setting up camera not in front of door
Replies: 1
Views: 241

Re: Setting up camera not in front of door

Q1 - I'm a bit undecided if I should purchase the netatmo, as in my home there is no shelf or furniture to install the camera 1-5 meters away from the entrance door. I could put it in the next possible room, but our family would constantly pass by while being at home. A1 - 3D printed wall brackets a...
by durrantie
28 Dec 2016, 17:50
Forum: General questions
Topic: Where do you place your camera?
Replies: 3
Views: 273

Re: Where do you place your camera?

Mine faces the entrance to the house - front door.
by durrantie
05 Dec 2016, 19:46
Forum: General questions
Topic: Anemometer Update!
Replies: 630
Views: 99227

Re: Anemometer Update!

I just bought my third one from amazon a few weeks ago, no issues with spikes yet & plenty of sun
by durrantie
14 Nov 2016, 17:26
Forum: General questions
Topic: Motion detection without face is notified?
Replies: 1
Views: 205

Re: Motion detection without face is notified?

It records all movements and faces, the settings can be changed to suit your requirements but yes go for it.
by durrantie
10 Nov 2016, 13:13
Forum: General questions
Topic: Profile Strength reset
Replies: 1
Views: 148

Re: Profile Strength reset

New one to me, never seen that happen!

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