Search found 15 matches

by simonjedrake
09 Apr 2018, 15:49
Forum: General questions
Topic: Strange issue with v199 firmware?
Replies: 6
Views: 1150

Re: Strange issue with v199 firmware?

Thanks for the replies. The issue has now resolved itself, I don't want to jump to conclusions and say I know how I did it, but I can describe the timeline of events.. Initially, when I noticed I was having this issue, I rebooted the device, and also did what bzn suggested - I switched "This is me"...
by simonjedrake
25 Mar 2018, 00:28
Forum: General questions
Topic: Face detection
Replies: 8
Views: 978

Re: Face detection

I have been running the latest firmware v199 for several days & I must admit that I have seen no improvement in the face recognition ratio between Recognised v Unrecognised. Whilst it is still very effective at recognising movements, only c20% are being face recognised. I still contend that the algo...
by simonjedrake
30 Nov 2017, 23:56
Forum: General questions
Topic: Increased incidents of failed face recognition
Replies: 14
Views: 1748

Re: Increased incidents of failed face recognition

Another user with the same problem in that recently I have had zero recognitions of faces, I keep on waiting for the fix but time is rapidly running out.
by simonjedrake
30 Aug 2017, 00:56
Forum: General questions
Topic: Reduced face notifications since v169 upgrade?
Replies: 15
Views: 1365

Re: Reduced face notifications since v169 upgrade?

this seems to happen when one person through geofencing is still at home, then others and the person thats geofenced are not recognized anymore I have tried the above change to my settings today with absolutely zero effect, for most of the day it failed to pick up a single face detection and it was...
by simonjedrake
22 Aug 2017, 00:38
Forum: General questions
Topic: Reduced face notifications since v169 upgrade?
Replies: 15
Views: 1365

Re: Reduced face notifications since v169 upgrade?

Glad I am not the only user experiencing the same issues with the latest v169 firmware release. Whilst I like the Netatmo physical product appearance, I am losing patience with their software developers who regularly put out updates which have not been tested in the real world leaving it up to us to...
by simonjedrake
21 Aug 2017, 00:36
Forum: General questions
Topic: Reduced face notifications since v169 upgrade?
Replies: 15
Views: 1365

Reduced face notifications since v169 upgrade?

Having owned my camera for over 12 months now, over recent weeks since the last firmware upgrade to v 169 I am concerned that my notifications timeline appears to be materially less sensitive to camera sensor triggers. My 6 x door sensors are all ok and correctly recording on the timeline, it's just...
by simonjedrake
06 Aug 2017, 23:03
Forum: General questions
Topic: [Important announcement] Service interruption
Replies: 12
Views: 1323

Re: [Important announcement] Service interruption

All appears to be functioning Ok now with history on the timeline going back to about 2pm BST today - wonder what happened to all the previous timeline activations?
Anyway, normal service restored to my IOS apps.
by simonjedrake
06 Aug 2017, 23:02
Forum: General questions
Topic: No detection
Replies: 34
Views: 2626

Re: No detection

All appears to be functioning Ok now with history on the timeline going back to about 2pm BST today - wonder what happened to all the previous timeline activations?
Anyway, normal service restored to my IOS apps.
by simonjedrake
06 Aug 2017, 11:24
Forum: General questions
Topic: No detection
Replies: 34
Views: 2626

Re: No detection

And another user here with the same problem as all the above users.
Live View is fine but zero detections which is the whole purpose of purchasing this security device.
Looks again like we have been dumped with an untested beta version or does it think we are all Pets.....
by simonjedrake
19 May 2017, 23:19
Forum: General questions
Topic: New Firmware 141
Replies: 7
Views: 1340

New Firmware 141

Just got home to find my Home Camera has been updated this morning to a new Firmware 141.
Does anyone know what the charges are? I have checked the Firmware thread at the top of this page which is silent, it's only upto the previous Firmware 131.
Thanks

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