Netatmo Forum

Thanks for the replies. The issue has now resolved itself, I don't want to jump to conclusions and say I know how I did it, but I can describe the timeline of events.. Initially, when I noticed I was having this issue, I rebooted the device, and also did what bzn suggested - I switched "This i...

I have been running the latest firmware v199 for several days & I must admit that I have seen no improvement in the face recognition ratio between Recognised v Unrecognised. Whilst it is still very effective at recognising movements, only c20% are being face recognised. I still contend that the ...

Another user with the same problem in that recently I have had zero recognitions of faces, I keep on waiting for the fix but time is rapidly running out.

this seems to happen when one person through geofencing is still at home, then others and the person thats geofenced are not recognized anymore I have tried the above change to my settings today with absolutely zero effect, for most of the day it failed to pick up a single face detection and it was...

Glad I am not the only user experiencing the same issues with the latest v169 firmware release. Whilst I like the Netatmo physical product appearance, I am losing patience with their software developers who regularly put out updates which have not been tested in the real world leaving it up to us to...

Having owned my camera for over 12 months now, over recent weeks since the last firmware upgrade to v 169 I am concerned that my notifications timeline appears to be materially less sensitive to camera sensor triggers. My 6 x door sensors are all ok and correctly recording on the timeline, it's just...

All appears to be functioning Ok now with history on the timeline going back to about 2pm BST today - wonder what happened to all the previous timeline activations?
Anyway, normal service restored to my IOS apps.

All appears to be functioning Ok now with history on the timeline going back to about 2pm BST today - wonder what happened to all the previous timeline activations?
Anyway, normal service restored to my IOS apps.

And another user here with the same problem as all the above users.
Live View is fine but zero detections which is the whole purpose of purchasing this security device.
Looks again like we have been dumped with an untested beta version or does it think we are all Pets.....

Just got home to find my Home Camera has been updated this morning to a new Firmware 141.
Does anyone know what the charges are? I have checked the Firmware thread at the top of this page which is silent, it's only upto the previous Firmware 131.
Thanks